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Scott McKain on The Ultimate Customer Experience

description

What is customer service? find out at http://www.scottmckain.com in the second in our series of FREE videos about creating the Ultimate Customer Experience ®, Scott takes you to Starbucks, then a presentation he gave in Spain, followed by a closer look at the first question you must ask in order to deliver a UCE to your customers! Invest about four minutes of your time, and harvest an idea that may transform your business! For more information on Scott McKain visit his website and his blog: ScottMcKain.com McKainViewpoint.com (blog) Thanks for watching!
Business Leader and Author; Customer Experience Expert
Fees
  • Local: $10,001 - $20,000*
  • US East: $20,001 - $35,000*
  • US West: $20,001 - $35,000*
  • Europe: $35,001 - $55,000*
  • Asia: Please Inquire
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With his trademark energy and charisma, Scott McKain shares the secret of what customers really want and how marketing and sales set the scene for customer retention. By explaining his business philosophy based on customer experiences, McKain illustrates why all business is show business.
Topics & Types
Customer ExperienceMarketingRelationship BuildingSales
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