Steve Robinson: Company Culture & The Customer Relationship
In this video, Steve Robinson, the former Chief Marketing Officer (CMO) and former Executive Vice President (EVP) of Chick-fil-A, shares the story behind the brand’s legendary customer service and hospitality, touching on the role company culture plays in the customer experience. Plus, he reveals how Chick-fil-A used exceptional hospitality as the competitive advantage that allowed them to grow and to compete with incumbent food industry titans.
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Former Chief Marketing Officer & Executive Vice President of Chick-fil-A
- Local: $20,001 - $35,000*
- US East: $20,001 - $35,000*
- US West: $20,001 - $35,000*
- Europe: $35,001 - $55,000*
- Asia: $35,001 - $55,000*