48 Results for
Crisis Management
Customer Experience
Authors

Former Commander of US and International Forces in Afghanistan, Best-Selling Author, & Co-Founder of the McChrystal Group

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General Stanley McChrystal is a four-star general, the former commander of U.S. and international forces in Afghanistan and the former leader of Joint Special Operations Command, which oversees the most sensitive counter-terrorism units. He is widely praised for revolutionizing warfare by fusing intelligence and operations and is credited with the capture of Saddam Hussein and the location and killing al-Qaeda’s leader in Iraq. Secretary of Defense Robert Gates called McChrystal “one of America’s greatest warriors.” McChrystal addresses leadership, teambuilding, and geopolitics.

Renowned Business Leader, CEO of EXOS the Performance Coaching Company, Former President of Equinox, Former Global President of Gatorade, Former Marketing Director at Nike and the Virgin Group

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Described by the media as everything from “Superwoman undercover” to “The Pied Piper of potential,” Sarah Robb O’Hagan is an executive, activist, entrepreneur, and founder of Extreme Living — a content platform designed to help individuals, teams, and organizations play to their highest potential. Currently, she is the CEO of EXOS, the leading performance coaching company that gets people ready for the moments that matter most in their work, sport, and daily lives. EXOS clients range from NFL players and Olympians to corporate executives, military personnel, and every day people looking to manage stressors and thrive in the new normal of fast-paced modern-day life. Drawing on her decades experience at some of the world's most influential brands, she shares practical takeaways including how to make failure your fuel, discover your most competitive playing field, get out of line rather than always following conventional wisdom, and bring out the “extreme" in others.

High-Impact Leadership Expert & Retired Green Beret

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  • Local: £10,001 - £20,000*
  • US East: £20,001 - £35,000*
  • US West: £20,001 - £35,000*
  • Europe: £20,001 - £35,000*
  • Asia: £35,001 - £55,000*
Described as the “Warrior Storyteller,” retired Lieutenant Colonel Scott Mann is a human connection expert and coach who works alongside organizations to unite their teams around a shared vision and arm them with the tools and resources to make an impact and achieve mission success. A former U.S. Army Green Beret who specialized in unconventional, high-impact special operations in do-or-die conflict zones all over the globe, Mann applies his hard-won lessons from the battlefield to business as he shares the relationship-building techniques that drove so many of his successful combat operations. Through Rooftop Leadership, the professional training and coaching program that he founded, Mann advises servant leaders across industries — from Fortune 100 corporations (including Capital One, Walmart, Raymond James, and Fannie Mae) to local small businesses — on how to mobilize their teams, forge deeper connections with their people, and gain a more complete understanding of the opportunities that exist to create high-trust, high-performance cultures.

Founder & CEO of GRAVITAS, National Bestselling Author of GRAVITAS (USA Today, No. 1 on Amazon)

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  • Local: £10,001 - £20,000*
  • US East: £20,001 - £35,000*
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  • Asia: £35,001 - £55,000*
Lisa Sun, founder and CEO of GRAVITAS, seamlessly blends stories from her data-driven insights from 11 years at McKinsey & Company and from her experience as an entrepreneur launching an innovative retail brand to offer talks that encourage audiences to choose self-confidence, work to harness their “superpower,” and use gravitas to advance personally and professionally. Sun explores why it’s vital to push past your potential, how to transform an idea into a movement, and why you’ve got to bet on yourself every single day. Sun has always had a passion for style, for inclusivity, and for helping people look and feel their best and was named one of Washingtonian Magazine's Best Dressed Women.

Former Director of National Intelligence

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Former Director of National Intelligence James Clapper is one of the finest intelligence minds of the 21st century. In the midst of shifting national security policies and varying threats to American interests at home and abroad, Clapper illuminates a broad array of intelligence-related issues.

CNN Law Enforcement Analyst, Former Acting and Deputy Director of the FBI

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The former Acting and Deputy Director of the FBI, Andrew McCabe led a historic career as an American intelligence official. Named Acting Director of the FBI in May 2017, McCabe spent a total of 22 years at the FBI in various, increasingly-prominent roles. The New York Times said that McCabe “stood out [at the FBI] for his intellect and the range of high-profile cases he has been at the center of,” and The LA Times called him “a methodical investigator who assiduously worked to earn the trust of victims and, particularly, informants and witnesses.” Known for his incredible rise through the counter-terrorism and national security ranks to ultimately reach the top of the Bureau, McCabe worked such high-profile cases as the 2013 Boston Marathon bombing. The author of the highly-anticipated 2019 book "The Threat: How the FBI Protects America in the Age of Terror and Trump," he is exclusively represented by Leading Authorities speakers bureau, and discusses complex, critical issues including national security and cyber security with precision and clarity.

Renowned Co-Founder of World-Class Iconic Brands, Including International Franchise College Hunks Hauling Junk & Moving; Author, TV Personality, Thought Leader

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  • Local: £10,001 - £20,000*
  • US East: £20,001 - £35,000*
  • US West: £20,001 - £35,000*
  • Europe: £20,001 - £35,000*
  • Asia: £35,001 - £55,000*
Nick Friedman is co-founder & visionary of College H.U.N.K.S. Hauling Junk & Moving, the largest and fastest-growing junk removal and local moving franchise opportunity in North America. Friedman started the business in college with his childhood best friend Omar Soliman in a beat-up cargo van, and it has grown to over 250 franchises and $300 Million annual sales. He was named among the “Top 30 Entrepreneurs in America Under 30” by INC Magazine and was on the same list as Mark Zuckerberg, Bill Gates, and Michael Dell in a Newsweek article entitled “College Kid to Millionaire.” Friedman is a three-time Ernst and Young Entrepreneur of the Year Award Finalist, and he won the prestigious award in 2018. He has been featured in numerous business books and textbooks, as well as Forbes, Fortune, and many other notable publications. Friedman’s company has appeared every year on the INC. 5000 list of Fastest Growing Companies and has appeared twice on the Oprah Winfrey Show. Friedman is also a TV personality, having appeared as a guest on shows, including the first episode of ABC’s Shark Tank, Bravo’s Millionaire Matchmaker, CNBC’s BlueCollar Millionaires, and CBS’s Undercover Boss. He also produced and acted in the biopic Bezos: The Beginning. Additionally, Nick is a Board Member of the Young Presidents Organization (YPO). As an author, Nick co-wrote a bestselling book entitled Effortless Entrepreneur: Work Smart, Play Hard, Make Millions.

CEO & Co-Founder of College Hunks Hauling Junk and Moving, Best-selling Co-Author of “Effortless Entrepreneur: Work Smart, Play Hard, Make Millions,”, TV Personality, Growth Hacker for World Class Organizations, and Thought Leader

Fees
  • Local: £10,001 - £20,000*
  • US East: £20,001 - £35,000*
  • US West: £20,001 - £35,000*
  • Europe: £20,001 - £35,000*
  • Asia: £35,001 - £55,000*
Omar Soliman is an American entrepreneur, author, television personality and co-founder of College Hunks Hauling Junk, a junk hauling and moving business headquartered in Tampa, Florida. Soliman has been named Top 30 Entrepreneurs in America Under 30 by INC Magazine, Top 35 Entrepreneurs Under 35 by Bisnow.com, and was the 2018 Ernst and Young Entrepreneur of the Year Award Winner as well as a finalist for Tampa Bay CEO of the Year. He has appeared as a guest on FOX Business News, MSNBC, and ABC's Shark Tank.

Former Chief Marketing Officer & Executive Vice President of Chick-fil-A

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  • Local: £20,001 - £35,000*
  • US East: £20,001 - £35,000*
  • US West: £20,001 - £35,000*
  • Europe: £35,001 - £55,000*
  • Asia: £35,001 - £55,000*
Steve Robinson served as the Chief Marketing Officer of Chick-fil-A, the nation’s most profitable food chain, from 1981 to 2015. Responsible for overseeing all of the brand’s traditional marketing support, advertising, brand development innovation, menu innovation, and hospitality strategies, he was integrally involved in the company’s incredible growth trajectory. Robinson helped take the chicken chain from 184 stores and $100 million in annual revenue when he assumed his position, to more than 2,100 stores and $6.8 billion in annual sales upon his retirement. He is credited with identifying and rolling out the company’s “Eat Mor Chikin” branding and campaign, which is now recognized worldwide. He is also the author of the new book, Covert Cows and Chick-fil-A: How Faith, Cows, and Chicken Built an Iconic Brand, due out in Spring 2019. He offers insights on building brand loyalty, creating a unique brand culture that stands out in a crowded global marketplace, and why success and culture are often so tightly linked.

Best-Selling Author, Professor, Expert on the Future of Marketing and Customer Relationships

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Steven Van Belleghem is a thought leader on the transformation of customer relations and the future of marketing. In 2012, Steven founded the inspiration company B-Conversational. He gives strategic advice to companies around the globe, helping them better understand the world of conversations, social media and digital marketing. In addition, he also helps clients set up long-term inspirational programs to change the mindset and enrich the knowledge of their teams. Steven started his professional career in 2000 as a research assistant at the Vlerick Business School, where he remains a guest marketing professor to this day. He is an expert in guiding companies through the smart usage of technology in the customer relationship, without forgetting the human side of business. In 2001, Steven became one of the first employees to join InSites Consulting, an innovative start-up in the online research industry. Over the next eleven years, he worked his way up to become one of the company’s managing partners and shareholders. During this period, the company grew from just 8 staff to 130 with branches in 5 countries. Steven is a best-selling author of business books. His latest, titled “When Digital becomes Human” (2014), describes the need to digitise the customer relationship without forgetting the human aspect. He believes that today’s world not only needs a digital transformation; the human side of business is also in need of a makeover. His two previous books, “The Conversation Manager” (2010) and “The Conversation Company” (2012), are award-winning best-sellers with more than 50,000 copies sold.

President at McChrystal Group, Best-selling Author, Leadership Expert, and Former US Navy SEAL Officer

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  • US East: £20,001 - £35,000*
  • US West: £20,001 - £35,000*
  • Europe: £20,001 - £35,000*
  • Asia: £55,001 - £75,000*
Chris Fussell is a former Navy SEAL Officer and the current President at McChrystal Group, a premier leadership and management consulting firm founded by General McChrystal and fellow SEAL David Silverman. Fussell leads the company’s sales, branding, and client relations teams, bringing his Special Operations experience and his expertise in cross-functional collaboration and knowledge sharing within large, dispersed organizations.

Customer Experience Futurist, Author, & Keynote Speaker

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Blake Morgan was called "The Queen of Customer Experience" by Meta.She's the author of two books on customer experience. Most recently, her bestselling book, The Customer Of The Future (HarperCollins), was identified by Business Insider as one of the "top 20 books executives are reading to deal with COVID-19." She was called a "top 40 global female keynote speaker" by Real Leaders Magazine. In addition to being a sought-after speaker and bestselling author, Morgan is the host of "The Modern Customer Podcast,"