Future Trends
Customer Experience

Business Insights & Strategy Leader, Organization Designer & Builder, & Former Director of Consumer Insights at Netflix

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Nikkia Reveillac is a trailblazing executive insights and innovation leader, business consultant, podcast host, and speaker. She has overcome significant obstacles throughout her career to deliver exceptional results at some of the world’s most influential tech, entertainment, and consumer packaged goods companies. She has drawn upon her creative background as a professional dancer, her unique multicultural perspective as a Caribbean woman, her entrepreneurial instincts, two decades of experience building global industry-leading teams, and her distinctly humane way of framing all manner of questions to bring meaningful transformation everywhere she has been. Reveillac was instrumental in helping Netflix define its first-ever brand promise, created a safer organizational culture at Twitter during the tumultuous pandemic years and 2020 U.S. election cycle, helped develop innovative oral care solutions for consumers in Sub-Saharan Africa at Colgate, grew high-performing and emotionally intelligent teams at all of her companies, and was the first to launch an online marketplace for Trinidad Carnival costumes. Today, she advises businesses of all sizes to leverage research, data, and insights for disruptive innovation and brand building, and she mentors junior and senior talent for career growth.

Renowned Co-Founder of World-Class Iconic Brands, Including International Franchise College Hunks Hauling Junk & Moving; Author, TV Personality, Thought Leader

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  • Local: £10,001 - £20,000*
  • US East: £20,001 - £35,000*
  • US West: £20,001 - £35,000*
  • Europe: £20,001 - £35,000*
  • Asia: £35,001 - £55,000*
Nick Friedman is co-founder & visionary of College H.U.N.K.S. Hauling Junk & Moving, the largest and fastest-growing junk removal and local moving franchise opportunity in North America. Friedman started the business in college with his childhood best friend Omar Soliman in a beat-up cargo van, and it has grown to over 250 franchises and $300 Million annual sales. He was named among the “Top 30 Entrepreneurs in America Under 30” by INC Magazine and was on the same list as Mark Zuckerberg, Bill Gates, and Michael Dell in a Newsweek article entitled “College Kid to Millionaire.” Friedman is a three-time Ernst and Young Entrepreneur of the Year Award Finalist, and he won the prestigious award in 2018. He has been featured in numerous business books and textbooks, as well as Forbes, Fortune, and many other notable publications. Friedman’s company has appeared every year on the INC. 5000 list of Fastest Growing Companies and has appeared twice on the Oprah Winfrey Show. Friedman is also a TV personality, having appeared as a guest on shows, including the first episode of ABC’s Shark Tank, Bravo’s Millionaire Matchmaker, CNBC’s BlueCollar Millionaires, and CBS’s Undercover Boss. He also produced and acted in the biopic Bezos: The Beginning. Additionally, Nick is a Board Member of the Young Presidents Organization (YPO). As an author, Nick co-wrote a bestselling book entitled Effortless Entrepreneur: Work Smart, Play Hard, Make Millions.

Former President of Trader Joe’s

Fees
  • Local: £20,001 - £35,000*
  • US East: £20,001 - £35,000*
  • US West: £20,001 - £35,000*
  • Europe: £35,001 - £55,000*
  • Asia: £35,001 - £55,000*
Doug Rauch, a legendary former president of Trader Joe’s, was instrumental in leading the company’s transformation from a 7/11 knockoff to what Fortune magazine called the “hottest retailer in the U.S.” In eye-opening presentations, he shares insights on building a great business based on culture, innovation, leadership, and teamwork. He shows leaders how to push for new and better ways to perform, and audiences walk away with knowledge of how to create a self-sustaining culture of innovation, build a brand in a competitive marketplace, and lead with a purpose.

CEO & Co-Founder of College Hunks Hauling Junk and Moving, Best-selling Co-Author of “Effortless Entrepreneur: Work Smart, Play Hard, Make Millions,”, TV Personality, Growth Hacker for World Class Organizations, and Thought Leader

Fees
  • Local: £10,001 - £20,000*
  • US East: £20,001 - £35,000*
  • US West: £20,001 - £35,000*
  • Europe: £20,001 - £35,000*
  • Asia: £35,001 - £55,000*
Omar Soliman is an American entrepreneur, author, television personality and co-founder of College Hunks Hauling Junk, a junk hauling and moving business headquartered in Tampa, Florida. Soliman has been named Top 30 Entrepreneurs in America Under 30 by INC Magazine, Top 35 Entrepreneurs Under 35 by Bisnow.com, and was the 2018 Ernst and Young Entrepreneur of the Year Award Winner as well as a finalist for Tampa Bay CEO of the Year. He has appeared as a guest on FOX Business News, MSNBC, and ABC's Shark Tank.

World-Renowned Futurist; Founder & CEO of the Future Today Institute and Professor, Strategic Foresight at New York University Stern School of Business

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Amy Webb may not be a superhero – but she does have a powerful ability to anticipate trends and emerging technology that will disrupt tomorrow. And she can envision and help prepare for the impact they’ll have on business and society. Now she’s teaching others, including corporate leaders, innovators and governments, to do the same. Founder of the Future Today Institute, Webb is a renowned futurist and strategist. For her, it’s not simply an interest; it’s a profession and a passion. Nor is “forecasting the future” about creating fantastical scenarios. Webb doesn’t simply make speculations or predictions; her work is evidence based, drawn from mapping and modeling quantitative and qualitative data collected in the present to understand what’s coming (5-20 years from now). Named to the 2017 Thinkers50 Radar list of management thinkers most likely to shape the future – and winner of its 2017 Distinguished Achievement Award – Webb is already making an impact on today’s Fortune 500 and Global 1000 companies, government agencies, large nonprofits, universities and startups worldwide. Focusing on the intersection of technology, business and society, she takes a purposefully broad lens to her work. When thinking about the future, most only look at their industry and direct competitors. Webb is adamant about looking at multiple, adjacent landscapes. “You have to be able to see the top of the forest in order to see where all the trees are and how they connect,” she says.

Best-Selling Author, Professor, Expert on the Future of Marketing and Customer Relationships

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  • Local: £20,001 - £35,000*
  • US East: £20,001 - £35,000*
  • US West: £20,001 - £35,000*
  • Europe: £20,001 - £35,000*
  • Asia: £20,001 - £35,000*
Steven Van Belleghem is a thought leader on the transformation of customer relations and the future of marketing. In 2012, Steven founded the inspiration company B-Conversational. He gives strategic advice to companies around the globe, helping them better understand the world of conversations, social media and digital marketing. In addition, he also helps clients set up long-term inspirational programs to change the mindset and enrich the knowledge of their teams. Steven started his professional career in 2000 as a research assistant at the Vlerick Business School, where he remains a guest marketing professor to this day. He is an expert in guiding companies through the smart usage of technology in the customer relationship, without forgetting the human side of business. In 2001, Steven became one of the first employees to join InSites Consulting, an innovative start-up in the online research industry. Over the next eleven years, he worked his way up to become one of the company’s managing partners and shareholders. During this period, the company grew from just 8 staff to 130 with branches in 5 countries. Steven is a best-selling author of business books. His latest, titled “When Digital becomes Human” (2014), describes the need to digitise the customer relationship without forgetting the human aspect. He believes that today’s world not only needs a digital transformation; the human side of business is also in need of a makeover. His two previous books, “The Conversation Manager” (2010) and “The Conversation Company” (2012), are award-winning best-sellers with more than 50,000 copies sold.

Legendary Tech Pioneer & Operating Executive; Founding Executive Director, Stanford Program for Disruptive Technology & Innovation

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  • Local: £20,001 - £35,000*
  • US East: £35,001 - £55,000*
  • US West: £35,001 - £55,000*
  • Europe: £20,001 - £35,000*
  • Asia: £35,001 - £55,000*
Michael (Mike) Steep is the founder and former executive director of Stanford Engineering School's Center for Disruptive Technology and Digital Cities and the former senior vice president of global business operations at innovation mega-hub, PARC Xerox. He draws on first-hand experience and anecdotes from time spent with the biggest names in Silicon Valley to instruct audiences on how to get ahead of disruptive innovation. Viewing new technology as opportunity, Mike highlights the importance of allowing innovation to trump company culture and legacies—and not the other way around.

Chair of the Artificial Intelligence and Robotics Track at Singularity University

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Neil Jacobstein is the chair of the Artificial Intelligence and Robotics Track at Singularity University, an organization whose founders hail from Google and the X PRIZE Foundation and has a goal “to educate, inspire and empower a new generation of leaders to apply exponential technologies to address humanity’s grand challenges.” Jacobstein shares one of the most thoughtful and up-to-date looks at the future of technology and how it will impact a variety of industries. He explores innovation, disruption, and artificial intelligence as he offers audience a glimpse into the future and its real-world applications.

Expert in Technology-Driven Innovation & Human Evolution; Stanford University Adjunct Professor; Futurist; Neuroscientist; and Technologist

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Poppy Crum works to bridge the gap between technology and insightful, effective human interaction. As a multi-dimensional advocate of empathetic technology, she builds technologies that best leverage human physiology to enhance our experiences and how we interact with the world. Poppy serves as the Chief Technology Officer at NextSense and is an Adjunct Professor at Stanford University in the Center for Computer Research in Music and Acoustics, as well as its Symbolic Systems Program. She is formerly the Chief Scientist at Dolby Laboratories. She is dedicated to the development of immersive technologies that leverage human physiology and perceptual realities to enhance our experiences and interactions in the world. She is a frequent speaker on topics related to the intersection of human experience, artificial intelligence, sensory data-science, and immersive technologies.

Futurist; Trends, Scenarios, & Strategic Foresight Leader; Managing Director, Future Today Institute

Fees
  • Local: £10,001 - £20,000*
  • US East: £20,001 - £35,000*
  • US West: £20,001 - £35,000*
  • Europe: £35,001 - £55,000*
  • Asia: £55,001 - £75,000*
A forward-thinking expert on the digital future and the possibilities new technology presents to reshape society and the ways businesses operate, Melanie Subin is a leading futurist who provides strategic foresight, insights development, corporate innovation and transformation strategies, and strategic management and design processes that help to position organizations in every industry for sustainable success. Subin currently serves as the managing director for the Future Today Institute, a foresight and strategy firm founded by world-renowned futurist Amy Webb that leverages research, signals, and trends to help businesses reduce uncertainty and prepare for plausible futures. Throughout her career, she has assessed the impact of major external forces, such as climate change, increased technological sophistication, changing consumer and business preferences, and rising connectivity on the risks and opportunities facing small, medium, and large businesses across the globe.

Former Chairman and Chief Executive of Marks & Spencer

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Lord Stuart Rose is the former chairman and chief executive of Marks & Spencer, Argos, Arcadia Group, and Booker Plc. Stuart, one of the preeminent executives in retail and one of the best-known British business leaders, is credited with giving Marks & Spencer renewed energy and cachet among younger, more fashion-savvy customers. During his time, he successfully defended the company from several takeover attempts, helped to rejuvenate the brand and was named the 2006 Business Leader of the Year by the World Leadership Forum.

Executive-in-Residence for AI+HI at SHRM, Futurist, Founder & Chairman of the Transformative Tech Lab

Fees
  • Local: £10,001 - £20,000*
  • US East: £20,001 - £35,000*
  • US West: £10,001 - £20,000*
  • Europe: £20,001 - £35,000*
  • Asia: £75,001 and up*
Working at the intersection of psychology, neuroscience, behavior, technology, and science, Nichol Bradford’s mission is to empower human transformation and wellbeing by creating or curating new visions, opportunities, and tech-enabled tools for all. She catalyzes new ways to use technology to expand beyond our perceived limits and reach our fullest potential through her global non-profit Transformative Tech.org, working with talented researchers, founders, and investors across the globe who build wellbeing tech for human health and happiness. Bradford speaks extensively on human transformation, transformative tech, and the future of health, work, and human excellence. Using real-life examples and use cases from the latest trends in wellness technologies, she demonstrates to groups how these emerging advances can be applied to heal, upskill, and enhance human capability and benefit all of mankind.