{"id":3655,"date":"2025-03-28T06:50:20","date_gmt":"2025-03-28T10:50:20","guid":{"rendered":"https:\/\/www.leadingauthorities.com\/speakers\/jenn-lim\/"},"modified":"2026-06-22T22:14:18","modified_gmt":"2026-06-23T02:14:18","slug":"jenn-lim","status":"publish","type":"speaker","link":"https:\/\/www.leadingauthorities.com\/uk\/speakers\/jenn-lim","title":{"rendered":"Jenn Lim"},"content":{"rendered":"<p>Jenn Lim is the CEO and Chief Happiness Officer of Delivering Happiness, a company that she and Tony Hsieh (CEO of Zappos) co-created in 2010 to inspire happiness in work, community and everyday life.<br \/>\nIn 2005, she created the first Culture Book for Zappos \u2013 now on its 7th edition \u2013 and has produced them ever since. In 2009, Zappos was sold to Amazon.com in a deal valued at $1.2 billion on the day of closing, and in 2011, Zappos was #6 on Fortune\u2019s \u201c100 Best Companies to Work For\u201d list. The Culture Book has become a global symbol of how companies can successfully create cultures based on happiness and be profitable at the same time.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Jenn Lim is the CEO and Chief Happiness Officer of Delivering Happiness, a company that she and Tony Hsieh (CEO of Zappos) co-created in 2010 [&#8230;] <br \/><a class=\"moretag\" href=\"https:\/\/www.leadingauthorities.com\/uk\/speakers\/jenn-lim\">Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":5356,"template":"","meta":{"_acf_changed":false,"_links_to":"","_links_to_target":""},"continent":[19093],"gender":[372],"hidden-keyword":[],"location":[19099],"topic":[39,42,19101,61,216],"speaker-type":[87,88,89,90,92],"class_list":["post-3655","speaker","type-speaker","status-publish","has-post-thumbnail","hentry","continent-north-america","gender-female-int","location-ca","topic-corporate-culture","topic-customer-experience","topic-future-of-work","topic-human-resources","topic-mental-health-happiness-wellness","speaker-type-authors","speaker-type-business-leaders-from-major-brands","speaker-type-ceos","speaker-type-diverse-voices","speaker-type-female-business-leaders"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Speaker: Jenn Lim, Zappos Culture Book Creator | LAI<\/title>\n<meta name=\"description\" content=\"Jenn Lim is a CEO, best-selling author, corporate culture expert, and a keynote speaker. 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