{"id":3759,"date":"2025-03-28T06:50:50","date_gmt":"2025-03-28T10:50:50","guid":{"rendered":"https:\/\/www.leadingauthorities.com\/speakers\/andrew-mcmillan\/"},"modified":"2026-06-22T22:18:33","modified_gmt":"2026-06-23T02:18:33","slug":"andrew-mcmillan","status":"publish","type":"speaker","link":"https:\/\/www.leadingauthorities.com\/uk\/speakers\/andrew-mcmillan","title":{"rendered":"Andrew McMillan"},"content":{"rendered":"

Andrew specialises in employee engagement, customer experience and the leadership required to create the link between the two. Previously, he spent 28 years working for the John Lewis Partnership, starting as a management trainee to becoming responsible for customer experience across the department store division.<\/p>\n","protected":false},"excerpt":{"rendered":"

Andrew specialises in employee engagement, customer experience and the leadership required to create the link between the two. Previously, he spent 28 years working for […]
Read More »<\/a><\/p>\n","protected":false},"author":1900,"featured_media":5518,"template":"","meta":{"_acf_changed":false,"_links_to":"","_links_to_target":""},"continent":[371],"gender":[19094],"hidden-keyword":[],"location":[183],"topic":[39,42],"speaker-type":[88],"class_list":["post-3759","speaker","type-speaker","status-publish","has-post-thumbnail","hentry","continent-europe-int","gender-male","location-europe","topic-corporate-culture","topic-customer-experience","speaker-type-business-leaders-from-major-brands"],"acf":[],"yoast_head":"\nAndrew McMillan | Keynote Speaker | LAI Speakers Bureau<\/title>\n<meta name=\"description\" content=\"Andrew McMillan is the Principal at Engaging Services, Customer Service Expert, and a Keynote Speaker. 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