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Frances West

Former Chief Accessibility Officer of IBM, Founder of FrancesWestCo, & Author

    • First female technologist to speak on digital inclusion at the United Nations and testified to the US Senate Foreign Relations Committee
    • Author of Authentic Inclusion™ Drives Disruptive Innovation, a “timely and actionable” book featured at 2019 CES and SXSW
    • An inspirational speaker who brings unique perspectives based on intersectionality of being a first-generation immigrant and women in technology
    • Honorary Doctorate of Science degree recipient from the University of Massachusetts, Boston for trailblazing work in accessibility research innovation and government policy and standards
Topics & Types
Diversity & InclusionBusiness StrategyTechnologyBusiness Leaders From Major BrandsCEOsAuthorsFemale Speakers

Frances West is an internationally-recognized thought leader, author, inspirational speaker, strategy advisor, and a woman in technology trailblazer known for her work in innovation, technology, and business transformation.

She is the founder of FrancesWestCo, a global strategy advisory company focused on working with organizations to operationalize digital inclusion as a business and technology imperative.

She is also the author of the book, Authentic Inclusion™ Drives Disruptive Innovation. The book draws on her unique personal background and global business experience in technology innovation—from her personal journey as a first-generation, no-English speaking immigrant to her professional path as one of the first women in technology field as well as IBM’s first Chief Accessibility Officer. 

Frances’ book was recently featured at both the 2019 Consumer Electronic Show (CES) and South By SouthWest (SXSW) for its innovative thinking and relevance to the inclusion challenges facing organizations today, especially in the tech sector. Her “human first” and business imperative approach defined by her Authentic Inclusion™ (AI) blueprint has been cited as “the AI needed by all AI”.

Frances keynotes at global technology conferences, such as Mobile World Congress, CES, SXSW, World Congress of Information Technology, and at government policy forums such as the United Nations, US Department of Labor, and China Disabled Person’s Federation. Her work and interviews have been cited in The Wall Street Journal, Forbes, Huffington Post, IT Magazine, Big Think, Le Monde, BBC News, and China Daily.

Frances currently serves on multiple boards including World Institute on Disability, Knowbility, National Braille Press, and the Massachusetts chapter of International Women’s Forum. She is also a strategy advisor to start-ups, such as Aira, and to G3ict, a UN-affiliated non-profit focusing on digital inclusion and China Accessibility Product Alliance. Frances received an honorary doctorate of Science degree from the University of Massachusetts, Boston in recognition of her work in accessibility, research, digital inclusion, and UN Convention on the Rights of Persons with Disabilities.

Frances was born in Taiwan and educated in Hong Kong and the US.

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Location/Travels from: MA
$10,001 - $20,000*
US East
$10,001 - $20,000*
US West
$10,001 - $20,000*
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