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Blake Michelle Morgan

Customer Experience Futurist, Keynote Speaker & Author
  • Contributor to Forbes, Harvard Business Review, and Hemispheres Magazine
  • Hosts “The Modern Customer Podcast”
  • Author of two books—The Customer Of The Future and More Is More
Topics & Types
Customer ExperienceFuture TrendsBusiness StrategyAI, Machine Learning, & Big DataAuthorsFemale Speakers

Blake Morgan is a leader in customer experience.

She is a customer experience futurist, a keynote speaker, and author of two books on customer experience. Her second book is called The Customer Of The Future: 10 Guiding Principles For Winning Tomorrow’s Business (HarperCollins). Her first book was More is More: How The Best Companies Work Harder And Go Farther To Create Knock Your Socks Off Customer Experiences. She has worked with Comcast, Genentech, Accor Hotels, Accenture, Adobe, Parker Hannifin, Ericsson, Verizon, Omron, and more.

Blake is a guest lecturer at Columbia University as well as adjunct faculty at the Rutgers executive education MBA program. Blake contributes to ForbesHarvard Business Review, and Hemispheres Magazine. She is the host of The Modern Customer Podcast and a weekly customer experience video series on YouTube.

She lives in the Bay Area with her husband, daughter and their two dogs.

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Location/Travels from: CA
$20,001 - $35,000*
US East
$20,001 - $35,000*
US West
$20,001 - $35,000*
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