Market segmentation and Personas
- Consultant for start-up companies and established tech giants alike, including Salesforce and Microsoft
- Founded three firms: The Chasm Group, Chasm Institute, and TCG Advisors
- Positions clients to reorganize their business and cultivate innovative ideas
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Geoffrey Moore is an author, speaker, and advisor who splits his consulting time between start-up companies in the Mohr Davidow portfolio and established high-tech enterprises, most recently including Salesforce, Microsoft, Intel, Box, Aruba, Cognizant, and Rackspace.
Moore’s life’s work has focused on the market dynamics surrounding disruptive innovations. His first book, Crossing the Chasm, focuses on the challenges start-up companies face transitioning from early adopting to mainstream customers. It has sold more than a million copies, and its third edition has been revised such that the majority of its examples and case studies reference companies come to prominence from the past decade. Moore’s most recent work, Escape Velocity, addresses the challenge large enterprises face when they seek to add a new line of business to their established portfolio. It has been the basis of much of his recent consulting.
Irish by heritage, Moore has yet to meet a microphone he didn’t like and gives between 50 and 80 speeches a year. One theme that has received a lot of attention recently is the transition in enterprise IT investment focus from Systems of Record to Systems of Engagement. This is driving the deployment of a new cloud infrastructure to complement the legacy client-server stack, creating massive markets for a next generation of tech industry leaders.
Moore has a bachelors in American literature from Stanford University and a PhD in English literature from the University of Washington. After teaching English for four years at Olivet College, he came back to the Bay Area with his wife and family and began a career in high tech as a training specialist. Over time he transitioned first into sales and then into marketing, finally finding his niche in marketing consulting, working first at Regis McKenna Inc, then with the three firms he helped found: The Chasm Group, Chasm Institute, and TCG Advisors. Today he is chairman emeritus of all three.
Chasms, Bowling Alleys, Tornadoes, and Main Street: Marketing High Tech in the 21st Century. Drawing on his best-selling books, Crossing the Chasm and Inside the Tornado, business speaker Geoffrey Moore traces the path markets take through the Technology Adoption Life Cycle and explains what vendors must do to succeed at each stage.
Darwin and the Demon: Innovating Within Established Enterprises. Caught between the Darwinistic forces of globalization and commoditization, and the demon of corporate inertia, established enterprises are increasingly challenged to innovate. In this fascinating keynote speech, consultant Geoffrey Moore leverages his life cycle models to outline a broad range of innovation strategies and align them with a category's current stage of market development.
Core vs. Context: Reallocating Resources for Competitive Advantage. When processes no longer result in marketplace differentiation, they go from being core to context, but all too many continue to consume the bulk of an enterprise's resources. Building on the material in his most recent bestseller, Living on the Fault Line, business speaker Geoffrey Moore explains how the resulting decline in revenues and margins can be overcome through aggressive resource reallocation and human capital renewal.
Provocation-Based Selling: How to Break and Enter Established Markets. Selling disruptive innovations requires a special approach as markets are self-organized to privilege incumbents and exclude challengers. The key is to win over the ever-elusive executive sponsor. Drawing on six years of experience as a venture partner at Mohr Davidow Ventures, Geoffrey Moore explains how start-ups have learned to get past the gatekeepers and capture the attention and support of line-of-business executives.
Managing Company Culture: No Hot Tubs Required. While it is generally acknowledged that company culture has a huge impact on the success of enterprises, there have been few models that help executives understand and leverage culture as part of the management toolkit. Building on the material in his most recent bestseller, Living on the Fault Line, Geoffrey Moore lays out models and methods for a no-nonsense approach to the topic that has deep implications for leadership and change management initiatives.
Five Stages of Marketing Maturity: Where is Your Organization? Based on 25 years of marketing experience in the high-tech sector, Geoffrey Moore lays out his Marketing Maturity Model, tracing the evolution of a start-up's marketing from a nice homepage to global domination. Along the way he gives audience members a complete set of diagnostics to see where their organization fits in the progression and what elements they might want to focus on next.
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Topics & Types
Best-Selling Business Author, Internationally Recognized Speaker, and Thought-leader