Richard Hadden

Customer and Employee Loyalty Consultant; Co-author Contented Cows Give Better Milk
Richard Hadden
  • Focuses on the importance of employee relations as a direct link to company success
  • Earned the highest title in the speaking industry, the Certified Speaking Professional
  • Keynote presentations are full of first-hand financial sector material

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Richard Hadden is a Certified Speaking Professional with a focus on employee relations and creating a great place to work. He is the co-author of Contented Cows Give Better Milk: The Plain Truth About Employee Relations and Your Bottom Line.

Contented Cows Give Better Milk is a business book in every respect. By using real companies and real numbers, Contented Cows Give Better Milk establishes, a clear linkage between an organization's employee relations practices and its bottom line.

Mr. Hadden has a Masters of Business Administration from the University of North Florida, Jacksonville and his Bachelor of Science in Management from Jacksonville University.

Mr. Hadden has earned the Certified Speaking Professional (CSP) designation, the highest earned designation in the speaking industry, conferred by the National Speakers Association, and held by fewer than 7% of its members.

Mr. Hadden was a manager for a large savings and loan association in the 1980's. He learned computer programming and worked as a programmer and systems analyst in the field of multi-user microcomputer software, before the advent of PC's. He was director of Product Development for a software house in North Florida before starting his own software consulting business in 1986.

While consulting, he taught software design, principles of management, and international economics at Jacksonville University. He began working as a trainer and consultant to corporations and left the university in 1991.

Since 1990 he has delivered keynote presentations and training programs for more than 500 audiences throughout the US, Canada, Australia, the Caribbean, and Europe.

Mr. Hadden is an 8th-generation Floridian, and a native and lifelong resident of Jacksonville, Florida. He and his wife Christine, have two children.

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Speaker Video

Richard Hadden: Contented Cows

Contented Cows Give Better Milk: Your People…Your Profit. Not your average “leadership” speech. “Your People…Your Profit” helps leaders make the connection between the work environment they create…and their organization’s profitability. Based on Richard’s books, Contented Cows Give Better Milk, and the new Contented Cows STILL Give Better Milk, this keynote is research-based and filled with practical “to-do’s”. Audience members will leave this presentation with the knowledge and motivation to turn their workforce's into vibrant, competitive weapons.

Bottom Line Leadership. An interactive version of “Your People…Your Profit”, and perfect for leadership training workshops and concurrent session breakouts for groups smaller than a keynote audience.

Rebooting Leadership. The events of the last decade - political, social, technological, and economic, coupled with unprecedented changes in the workforce, call for a hard, new look at our leadership practices. Just as we “reboot” the computer when its operating system fails, the leadership system in most people intensive organizations needs to hit its reset button. While the fundamentals of leadership have not changed, the way we practice them must reflect today's new realities - a world redefined by the economy, technology, and the “new deal” in the workplace. Based on Richard Hadden's new book of the same title, “Rebooting Leadership” is light on theory, with a heavy dose of practicality. This program provides down-and-dirty nitty-gritty how-to's for leaders charged with getting maximum productivity and customer-winning service in today's world of work.

The Journey Thus Far: Foundations for a Fabulous Future! Celebrate, recognize, energize, and reward members of your winning organization. Designed for award and recognition events, milestones, annual meetings, or entering a new era in your organization’s history. This is your story. Using information gathered through in-depth research from your organization, I’ll take a look at your past, and what it took to get where you are today. I’ll present the current day challenges facing your industry. Then I’ll combine the two to project the exciting future that lies ahead. Using music, photography, an exciting customized multi-media presentation, and something I call “The View Through The Rear-View Mirror”, I’ll leave your group excited, inspired, and moved to achieve even greater successes.

Making the Extra Mile the Best Part of the Trip. Designed for non-management or general audiences, this program explores Employee Engagement from the employee’s perspective, and provides both inspiration and practical advice on going the “extra mile”, enthusiastically, while getting more out of your work…and life.

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