David DeLong

Author & Expert in Workforce Development & Former Research Associate at MIT’s AgeLab & Harvard Business School

David DeLong
  • Widely cited by the New York Times, Fortune, and the Wall Street Journal, among others
  • Ongoing research identifies latest practices in closing skills gaps & accelerating knowledge transfer
  • Provides practical solutions for managing change to tackle current workforce challenges & an aging/changing workforce
  • Helps organizations innovate & upskill to use latest automation and artificial intelligence technologies

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Speaker, author, and consultant, Dr. David DeLong helps leaders and organizations improve performance by implementing practical solutions for critical skill shortages and threats of knowledge loss created by major changes in workforce demographics, shifts in generational values, and new technologies. 

President of Smart Workforce Strategies, David is also a research fellow at the MIT AgeLab and has been an adjunct professor at Babson College where he teaches “Leading & Managing Organizational Change.”

He is the former member of research staff at both Harvard Business School and the Center for Information Systems Research at MIT's Sloan School.

David is the author of three widely-praised books focused on solutions for a changing workforce and the escalating war for talent, including, The Executive Guide to High-Impact Talent Management (McGraw-Hill), Lost Knowledge: Confronting the Threat of an Aging Workforce (Oxford University Press), and Graduate to a Great Job: Make Your College Degree Pay Off in Today’s Market.

Widely quoted in major publications such as the New York Times, Fortune Magazine, the Wall Street Journal, the Financial Times, Harvard Business Review Blog, CIO Magazine, US News & World Report, and The Boston Globe, he has also been interviewed on NPR’s "Morning Edition" and "Talk of the Nation."

He has spoken for and consulted with numerous different organizations such as MetLife, American Council of Life Insurers, the Federal Reserve Bank, Farm Credit System, Microsoft, MasterCard, Lockheed Martin, U.S. Nuclear Regulatory Commission, Ernst & Young, and Accenture.

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David DeLong Speaker Reel 2020

Smart Workforce Strategies

Innovative Workforce Solutions: The Myths & Realities of the Covid-19 Recession.  Businesses face a wide range of impacts from the Covid-19 disruptions. And these changes lead to a lot of false assumptions about the future of your organization. This motivational talk, tailored for each audience, covers five critical success factors for navigating the radical uncertainty facing leaders today. Practical action steps include how to:

  • Make the best decisions in the face of soul crushing uncertainty
  • Manage workforce challenges in 3 different phases of the Covid-19 recession
  • Solve critical skill shortages that aren’t going away
  • Build a more resilient workforce
  • Adapt the motivating secrets of leaders who’ve overcome incredible obstacles.

Knowledge Transfer in the Virtual Covid-19 World. Leading an aging and changing workforce in the era of Covid-19 creates more difficult knowledge transfer and retention issues than ever. Baby Boomers are retiring with critical know-how, more new hires are working virtually, and the trusting relationships needed to encourage knowledge sharing are harder to build.

How do you create an organization and culture that sustains knowledge transfer in a world where sharing skills is trumped by safe distancing? What practical tools can Millennials and Gen-Zs use to accelerate their own learning to increase productivity and preserve technical and process knowledge essential for improving performance? This talk, customized for your industry and target audience, provides tools and tactics that can be used immediately to solve the most pressing and vexing knowledge transfer challenges.

Closing the Skills Gap: Innovative Talent Solutions in the Covid-19 Era. Despite the Covid-19 recession, many industries today still struggle with the challenges of recruiting, developing and retaining the skilled workforce needed to sustain and grow operations. This keynote session delivers practical solutions for tackling your audience’s most critical short term and future talent problems. Specific learning outcomes from this program can include:

  • The ability to identify and prioritize specific skills & capabilities at risk that threaten business performance.
  • How to apply three new tools that improve recruiting for critical jobs.
  • Four specific tactics that will enhance employee retention to reduce the costs of critical knowledge loss.
  • Leading edge practices for transferring and retaining essential know-how from retiring Baby Boomers

Building Tomorrow’s Workforce in Today’s Economy: A Framework for Action.

Is your business hiring and developing workers with the skills to leverage the latest automation and artificial intelligence technologies? We’re now in a race between education and technology. Upskilling and reskilling are profound challenges facing leaders today.

But shaping your future workforce is much harder than it looks. What are the specific decisions and actions you should be taking to build your future talent resources? This program provides customized frameworks and tactics for defining the capabilities, culture and processes needed to transition to a more technology intensive workplace. It provides practical insights to manage the complex changes essential for transforming your business by deploying automation, robots and artificial intelligence.

Managing Change in the Covid-19 Recession: Why the Soft Stuff is Really the Hard Stuff. You know your organization is facing critical workforce and leadership development challenges. You may even have an idea what the solutions are. But you can’t implement these initiatives successfully unless you know how to apply essential organizational change strategies and practices. This talk provides the latest frameworks and tactics for effectively managing change in the Covid-19 recession to develop and sustain future workforce capabilities.

Tackling The Retention Problem: Strategic Solutions For The High Cost Of Turnover.  Practical strategies to recruit, develop and retain Millennials & Gen-Zs. This talk delivers practical solutions for both large and small organizations.

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