Thomas Koulopoulos

Expert on Innovation, The Cloud, Future Trends, Technology; Author of The Gen Z Effect, Cloud Surfing and The Innovation Zone

Thomas Koulopoulos
  • Named one of the industry’s most influential information management consultants by InformationWeek magazine
  • Designs workshops on how to attract, market to, manage, and retain millennials and Gen Z-ers
  • Combines humor, research, and pop culture to engage and entertain the audience

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Thomas M. Koulopoulos is President and founder of Delphi Group, a 25-year old Boston-based think tank and advisory firm. Delphi was founded in 1989 and has served nearly 20,000 clients across all industries, federal and state government agencies around the world.

Since launching Delphi Group in 1989, Mr. Koulopoulos propelled Delphi to its position as an Inc. 500 company (one of the 500 fastest growing private companies in the USA) with global offices, a trusted brand, and a leading independent advisor on business and technology trends to large enterprise and government.

Mr. Koulopoulos is also an Executive in Residence at Bentley University, where he teaches graduate courses on Innovation; a Board member of the Kaplan School for Information Technology; and a faculty member of Harvard University’s School of Public Health. Tom has also been an adjunct professor at the Boston College Wallace E. Carroll Graduate School of Management and a guest lecturer at the Boston University Graduate School of Management. He is the past Founding Executive Director of the Babson College Research Center for Advanced Business Innovation, where he oversaw some of the world’s leading research and thought leadership on the topic of Business Innovation.

Named one of the industry’s “Killer Consultants” and most influential management consultant by InformationWeek magazine, he has delivered consulting services as a senior level advisor to hundreds of global organizations, including: Apple, IBM, Hewlett Packard, Oracle, USGS, FBI, Secret Service, DuPont, UBS, BAA, Lockheed Martin, Northrop Grumman, Digital Equipment Corp., NYSE, NY Port Authority, Pepsi, Washington Mutual, SAP, Intel, Library of Congress, Department of Justice, NY Life, Air France, British Airways, LG CNS, Microsoft, California Federal, Lawrence Livermore Labs, National Life, Revenue Canada, Canadian Government, USAF, Kimberly Clark, Las Vegas Water Authority, Dow Corning, Tennessee Valley Authority, CitiCorp, Arthur Andersen, Exxon Mobil, GD Searl, Warner Lambert, Mayo, Kellogg’s, Nomura, Intel, and Microsoft.

His ten books include The Gen Z Effect, Cloud Surfing, The Innovation Zone, Smartsourcing, Corporate Instinct, Smart Companies, Smart Tools, and The X-economy. During the past two decades his works have introduced core industry concepts, frameworks and vernacular such as Innovation Zones, Smartsourcing, Single Point of Access, Touch Points, Digital Control Rooms, Business Operating Systems and Corporate IQ, that are widely used today in describing the impact of technology on business. His insights have received accolades from luminaries such as Peter Drucker, Dee Hock, and Tom Peters who called his writing “a brilliant vision of where we must take our enterprises to survive and thrive.” According to Peter Drucker, Tom’s writing “makes you question not only the way you run your business but the way you run yourself.”

Mr. Koulopoulos’ philanthropic interests include being an early advisor to the non-profit Tech Foundation, which makes technology accessible to the non-profit sector in an attempt to bridge the widening digital divide and an Advisor/Donor/Team Manager for Destination Imagination, a global K-12 program with more than 200,000 participants in 20 countries, which focuses on developing creative problem solving and team-building skills in children to better prepare them for an innovation-based economy.

 

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Speaker Video

Reimagining Healthcare Book Trailer

Artificial Intelligence Keynote

Revealing the Invisible Content Trailer

Gen Z and Predicting the Future of Technology and Behavior

Short TK Keynote on Innovation and Surving the Future

Navigating Your Business Through COVID-19 and Beyond: Finding The Opportunity in the Uncertainty. The coronavirus has turned the way we do business inside-out. Companies are struggling to navigate a perfect storm of economic, workforce, and market disruption the like of which we have never seen on such a large and prolonged scale.  However, that doesn’t mean that it can’t be done, only that we need to be creative and courageous enough to change the way we approach much of what we’ve come to accept as the way we ought to run our business.

Tom Koulopoulos ran and grew an Inc. 500 company that not only survived the uncertainty and disruption of 9/11, but went on to become a global leader in innovation practice. His inc.com column is read by over 1,000,000 and provides advice to businesses and entrepreneurs on how to handle the challenges of building businesses.

In this keynote Tom deconstructs today’s challenge by looking at how companies need to alter the way they communicate, engage with employees, and put in place long term strategies for a post Covid-19 era. He will share specific tools, which he uses with company boards, such as scenario-based planning that need to become a critical part of every organization’s approach to planning. Tom will also cover the critical importance of the generational issue that HR will need to deal with, including the importance of creating a responsible remote work model. 

This is a watershed moment in history, during which some companies will reinvent themselves and the way they engage with employees, customers, and partners. Simply put, there is opportunity in the uncertainty. The take away will be a positive and realistic look at how businesses can both survive today’s crisis and build an organization that can withstand and navigate the forces of uncertainty that await long after Covid-19 has passed.

Revealing The Invisible: How Artificial Intelligence Is About To Change Everything. The world is at the precipice of one of the most dramatic shifts in history: the transition from an industrial society to one that is based on a deep understanding of an entirely new form of knowledge capital, behavior—our behaviors as well as those of the intelligent machines that we are building.

And it’s not just human behaviors that are being captured and analyzed. AI-powered autonomous vehicles, smart devices, algorithms, and intelligent machines will all exhibit behaviors. In this very near future, every person and digital device will have its own digital-self—a digital twin which knows more about us than we know about ourselves. These intelligent objects will communicate with each other across vast digital ecosystems, creating a level of collaboration and transparency we can barely imagine today. Your digital-self will be one of your most valuable assets, requiring radical new technologies and approaches for how you own, protect, and share your digital behaviors.

Far-fetched? Only if you discount the enormous power of new technologies such as Artificial Intelligence and machine learning, which will use the invisible patterns in all of our behaviors to develop an intimate understanding of what drives us, where we see value, and how we want to experience the world.

Fascinating, engaging, and incredibly timely, Revealing the Invisible provides a front row seat to the future of business and our lives in the 21st century.

Digital Disruption/Transformation & Business Ecosystems.

The single most significant shift in business is underway - Digital Business Ecosystems. Simply put, Digital Business Ecosystems are at the heart of successful high growth companies such as Uber, Airbnb, Tesla, Google, Amazon, Netflix, Alibaba, Samsung, Nest, and GE.

Digital Ecosystems create entirely new business models that drive out all of the friction in an industry and use data and technology to create an entirely new user experience that provides an integrated and nearly effortless customer experience.

In this leading edge keynote, Tom looks at how Digital Disruption, Transformation and Business Ecosystems will be critical to the success of every business in every industry over the decades to come.

Gen Z.

One of the most profound changes in business and society is the emergence of the post-millennial generation, Gen Z.

While every new generation has faced its share of disruption in technology, economics, politics and society, no other generation in the history of mankind has had the ability to make sure that every human being (and every “thing” ) on the planet is connected to each other, fully educated, and economically engaged. What might this mean for the way in which we build our business, markets, and institutions for education in the future?

In this revolutionary keynote drawing from his recent book, The Gen Z Effect, Tom delves into a vision of the future that will not only disrupt but also reinvent almost every aspect of how we work, live and play. From radical new approaches to marketing and manufacturing to the potential obliteration of intellectual property and the shift to mass innovation, Tom provides a mind-bending view of why we will need to embrace Gen Z as the last best hope for taking on the world’s biggest challenges and opportunities, and how you can prepare yourself and your business for the greatest era of prosperity and advance the world has ever experienced.

The Innovation Zone.

In this lightning-paced, tour-de-force session Tom looks at how companies are radically changing their approach to innovation by learning how to fail fast, embrace uncertainty, build for the unknown, abandon the success of the past, focus on their core competencies, and challenge conventional wisdom. Tom uses examples from some of the pioneering innovators from Sony to Apple and 3M to NASA to illustrate some of the best and brightest success stories of innovation at work. His views will provide a prescription for change in how you approach innovation, in a way that is straight-forward, comprehensive, and, above all else, incredibly practical. You’ll identify the ways in which you can drive your own organization’s efforts to increase innovation and better leverage the latent creativity in every organization.

Come prepared for an enlightening and life-changing discussion about the importance of innovation and get ready to take a hard look at how culture, generations, and leadership impact the way we innovate.

You’ll leave this session with a roadmap and a context for your conference experience and with specific insights, methods and tools to help you quantify your organization’s innovative ability as well as a solid foundation for the decisions you will need to make in the months and years ahead.

Living In The Cloud.

The Cloud is the hottest topic since the advent of the Internet. And nobody can speak to it with more insight, energy, and humor than Tom. It’s why HP, Microsoft, Gartner, Intel, Cisco and many others have asked Tom to keynote their organizations’ Cloud events. Drawing on his book, Cloud Surfing, Tom paints a powerful picture of how The Cloud will change the way we live, work and play.

How will The Cloud define your job, your company, how you do business, and innovation?

The key is that technology is only a small part of The Cloud. Just as important is the way The Cloud changes the way we collaborate, work, how we are influenced and how we influence, and how we experience the world.

Join Tom as he takes you Cloud Surfing to better understand how we can respond to this massive change in order to transform ourselves and our businesses!

Hyperconnectivity & The Internet of Everything (IoE).

The Internet of Everything (IoE) is one of the hottest business and tech topics to come along in years, and nobody can better speak to the impact that IoE will have on our organizations and our lives than Tom Koulopoulos. Tom has worked with many of the cutting edge organizations that are developing the IoT and his research has uncovered trends and startling insights about the new business models that will emerge as a result of the IoT.

Imagine that by 2100 the world will have 100 times as many computing devices than grains of sand on all the world's beaches! What sort of society, economy, and businesses will that enable? Join Tom as he connects you to a future of nearly endless possibilities.

Healthcare on the Precipice: The Promise and the Perils of the Healthcare’s Future. Healthcare is on the precipice of enormous transformation brought on by three immutable forces; an aging demographic, the increasing sophistication and volume of diagnostic tools, therapies, and pharmaceuticals, and the exponential rate at which digital technology—from advances in genomics to the personalization of medicine for each patient.

These changes are creating an unprecedented opportunity to build a future for healthcare, which will put the patient at the center of an incredibly rich healthcare ecosystem that has the power to positively impact the quality of life for each individual in dramatic ways.

With the ability to capture and store data about every individual’s healthcare interaction, our digital genomes, and the health patterns across vast populations, we will be able to predict disease and illness better than we can currently predict tomorrow’s weather forecast. It could be an amazing future.

However, healthcare is also at another precipice—one that threatens to send it, and all of this promise, plummeting out of control into an economic black hole. Runaway administrative costs, dramatically shrinking margins for hospitals, the rapidly increasing burden on patients to pay for healthcare out of their own pockets, and an equally onerous burden on doctors and clinicians to handle paperwork over patients, and a healthcare system that still silos data in myriad proprietary repositories, is crippling our healthcare system and the promise it could otherwise deliver.

If we don’t do something dramatic, courageous, and deliberate within the next decade, US healthcare will simply become economically unsustainable and unable to provide quality healthcare to an aging population with ever-increasing and ever more complex healthcare needs.

This keynote takes a hard, honest look, and practical look at where healthcare is heading and how we can bend its arc towards a system that significantly improves outcomes, drives out administrative friction, and provides a patient-centered model that can be scaled into the next century for the US, and which can become a role model for the looming global population bomb of ten billion people by 2100.

Rather than take the all-too-often discussed nuclear option of dismantling healthcare, or pursuing politically polarizing policy discussions, Tom looks at options that are readily available to make reengineering healthcare possible within the coming decade.

The session can be customized to address the specifics of providers, payers, pharma, and healthcare equipment and manufacturing.

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