Internet pioneer, business expert, and best-selling author of five books, Tim Sanders advises Fortune 500 executives on leadership, marketing, and new media strategies to grow their business. Building on his belief that that happy employees and satisfied customers drive business, he focuses on how to build relationships with knowledge, networking, and compassion. Tim is one of the top-rated keynote speakers on the speaking and lecture circuits due to his expertise, passionate delivery, and extensive pre-event preparation process. His highly-customized speeches on leadership development, sales success and collaboration deliver take away value for audience members as well as reinforcing event themes.

Ron Kaufman is an expert at building service cultures and the author of Uplifting Service! Kaufman explains the steps needed to engineer a service culture, while focusing on results and practical action. His extensive experience across industries are distilled into proven methodologies to help clients upgrade service performance and improve service culture.