The first African-American woman to hold the top policing job in Seattle, Washington, Carmen Best served with the Seattle Police Department for 28 years. In 2018, Best was promoted to Chief of Police, a job she called “a dream of a lifetime.” Best quickly began efforts to diversify the police force, which had long been less diverse than the city, recruiting more than 40 new officers of color. Chief Best speaks on diversity, inclusion, and leadership lessons-learned guiding a police department during times of crisis.

A testament to the power of the human spirit, Kath Koschel is a survivor who has overcome incredible odds and unimaginable tragedy to inspire ordinary people to do extraordinary things. Koschel is formerly an elite cricketer and Ironman competitor whose world came crashing down when she broke her back twice in the span of five years and was told she’d never walk again. Instead, she faced the challenges head-on and defied all medical prognoses by teaching herself to walk again on three separate occasions. Driven by a passion to spread gratitude in the world, she founded Kindness Factory with the goal of encouraging one million acts of kindness and helping people find the light during dark times — just as she has done so many times.

Jessica Cox has famously eliminated the words “I can’t” from her vocabulary. Despite being born without arms due to a birth defect, she has never allowed that to be a limiting factor. While Jessica suffered from self-esteem issues and physical challenges, she managed to overcome and achieve by graduating from college, learning to swim, drive a car, surf, scuba dive, and fly an airplane, becoming a Tae Kwon-Do State Champion, and living independently using her feet in ways others who take their hands for granted can only imagine. Jessica holds the title of the first person without arms to get a black belt in ATA Martial Arts and the Guinness World Record for the first pilot to fly with her feet. Her keynote speech focuses on turning “impossible” into “accomplishment.” As a person who has never viewed herself as a victim of her condition, Jessica shares humorous stories of struggles and success living in a “two-handed” world. She provides critical insight on how best to approach a challenge, redefining the concept of innovative thinking. She helps people reconnect with their own inner strengths and aptitudes.

Susan Ershler tours the world sharing with others her secrets for success, determination, and achieving seemingly impossible goals. Susan is the fourth American Woman to climb the Seven Summits and the twelfth American Woman to climb Mt. Everest. When she got to the top of Mount Everest on May 16, 2002, she and her husband Phil became the first couple in history to climb the Seven Summits. Susan illustrates how she utilized her experience as a sales leader as the foundation to her training for climbing mountains.