With his trademark energy and charisma, Scott McKain shares the secret of what customers really want and how marketing and sales set the scene for customer retention. By explaining his business philosophy based on customer experiences, McKain illustrates why all business is show business.

People are inspired by great adventure and the name Hillary is synonymous with adventure. Peter Hillary ably connects such dramatic achievements to the challenges faced by individuals and teams striving for excellence, coping with change, and overcoming obstacles in their own fieldsPresentations combine humor and heart-stopping excitement with practical applications and are supported by superb video footage & Peter Hillary ably connects such dramatic achievements to the challenges faced by individuals and teams striving for excellence, coping with change, and overcoming obstacles in their own fields.