James is a founding member and board chair at Directors Academy, a national not-for-profit organization with the mission of identifying, developing and advancing the next generation of diverse board members and leaders. Previously, he was Chairman, President, and CEO of Jamba Juice, which he transformed from a smoothie shop to a leading global, healthy active lifestyle brand. Prior to joining Jamba Juice, he held senior executive roles at Safeway Stores, the Gillette Company, Nestle-Purina, and Coca-Cola. James currently serves on the boards of leading brands including The Honest Company, Affirm, Medallia, Simply Good Foods, Schnuck Markets, and Bay Club. James is a passionate champion for diversity and inclusion and has been recognized with numerous awards including the American Heart Association Corporate Citizen Award (2014) and Junior Achievement’s Northern California Lifetime Achievement Award (2013). In 2010 the San Francisco Business Times named Mr. White as the Bay Area’s Most Admired CEO.

Robert Richman is a culture strategist and was the co-creator of Zappos Insights, an innovative program focused on educating companies on the secrets behind Zappos’ amazing employee culture. Robert built Zappos Insights from a small website to a thriving multi-million dollar business teaching over 25,000 students per year. Through his work, Robert has been helpful for improving the employee culture at hundreds of companies. As one of the world’s authorities on employee culture and customer experience, Robert is a sought-after keynote speaker at conferences around the world and has been hired to teach culture in person at companies like Google, Toyota, and Eli Lilly.