Jim Donald – the current co-chairman and former CEO of Albertsons, and the former CEO of Starbucks, Haggen Food & Pharmacy, and Extended Stay Hotels – focuses on innovation, quality, and service. He started his career as a grocer; he was handpicked by Sam Walton to build a supermarket presence for Wal-Mart. He helped Starbucks enjoy record growth and performance and increase its social responsibility commitment. At Extended Stay Hotels, Donald utilizing his reputation for turning around ailing companies. Named one of the “Top 25 CEOs in the World,” he addresses leadership, management, the power of one customer.

With his trademark energy and charisma, Scott McKain shares the secret of what customers really want and how marketing and sales set the scene for customer retention. By explaining his business philosophy based on customer experiences, McKain illustrates why all business is show business.

Jill Bolte Taylor is the author of My Stroke of Insight: A Brain Scientist's Personal Journey and a neuroanatomist - a brain scientist who studies the anatomy of the brain. Her personal experience with a massive stroke and her subsequent eight-year recovery informed her work as a scientist and speaker. Named one of TIME magazine’s “100 most influential people in the world,” she shares her story and insights on the commonalities among all of us and how the intersection between logic and creativity will help you take charge of your thoughts and directly influence your level of happiness.