The first African-American woman to hold the top policing job in Seattle, Washington, Carmen Best served with the Seattle Police Department for 28 years. In 2018, Best was promoted to Chief of Police, a job she called “a dream of a lifetime.” Best quickly began efforts to diversify the police force, which had long been less diverse than the city, recruiting more than 40 new officers of color. Chief Best speaks on diversity, inclusion, and leadership lessons-learned guiding a police department during times of crisis.

With an exceptional track record of sparking brilliant leaders and turning soft skills into hard results, Jackie Insinger combines relatability and humor with her data-driven, results-focused approach to teamwork and leadership. Equal parts captivating and motivating, Jackie inspires immediate action that leads to inevitable transformation. By leveraging the latest research in neuroscience and positive psychology, Jackie designs simple, actionable strategies that individuals can use right away to spark their team’s brilliance - taking them beyond “good to great” and transforming them from “great to extraordinary.” As a best-selling author with degrees from Duke and Harvard and a certification in Neuroscience for Business from MIT, Jackie’s ideas have been a game-changer for thousands of people and businesses worldwide.