Mona Patel is a dynamic, engaging entrepreneur with 17 years experience convincing leaders at some of the world’s biggest brands to understand, value, and optimize their customers’ experiences. She is the author of the bestseller, Reframe: Shift the Way You Work, Innovate, and Think, which inspires others and offers an actionable roadmap to innovation.

Asha Rangappa is a Senior Lecturer at the Yale University’s Jackson Institute for Global Affairs and a former Associate Dean at Yale Law School. Asha served as a Special Agent in the New York Division of the FBI, specializing in counterintelligence investigations. Her work involved assessing threats to national security, conducting classified investigations on suspected foreign agents, and performing undercover work. Asha has published op-eds in The New York Times, The Atlantic, and The Washington Post, among others, and has appeared on NPR, BBC, and several major television networks. She is an editor for Just Security and is currently a legal and national security analyst for CNN.