2 Results for
Speaker Location: Indiana
Speaker Location: Mississippi
Speaker Location: Washington
Customer Experience
Decision Making
Jim Donald
Co-Chairman of Albertsons, Former CEO of Starbucks, Former CEO of Extended Stay Hotels, & Former CEO of Pathmark Supermarkets
Fees
- Local: $35,001 - $55,000*
- US East: $35,001 - $55,000*
- US West: $35,001 - $55,000*
- Europe: $55,001 - $75,000*
- Asia: $75,001 and up*
Jim Donald
Jim Donald – the current co-chairman and former CEO of Albertsons, and the former CEO of Starbucks, Haggen Food & Pharmacy, and Extended Stay Hotels – focuses on innovation, quality, and service. He started his career as a grocer; he was handpicked by Sam Walton to build a supermarket presence for Wal-Mart. He helped Starbucks enjoy record growth and performance and increase its social responsibility commitment. At Extended Stay Hotels, Donald utilizing his reputation for turning around ailing companies. Named one of the “Top 25 CEOs in the World,” he addresses leadership, management, the power of one customer.
Scott McKain
Business Leader and Author; Customer Experience Expert
Fees
- Local: $20,001 - $35,000*
- US East: $20,001 - $35,000*
- US West: $20,001 - $35,000*
- Europe: $35,001 - $55,000*
- Asia: Please Inquire
Scott McKain
With his trademark energy and charisma, Scott McKain shares the secret of what customers really want and how marketing and sales set the scene for customer retention. By explaining his business philosophy based on customer experiences, McKain illustrates why all business is show business.