Jim Donald – the current co-chairman and former CEO of Albertsons, and the former CEO of Starbucks, Haggen Food & Pharmacy, and Extended Stay Hotels – focuses on innovation, quality, and service. He started his career as a grocer; he was handpicked by Sam Walton to build a supermarket presence for Wal-Mart. He helped Starbucks enjoy record growth and performance and increase its social responsibility commitment. At Extended Stay Hotels, Donald utilizing his reputation for turning around ailing companies. Named one of the “Top 25 CEOs in the World,” he addresses leadership, management, the power of one customer.

One of the most dynamic minds on the frontlines in the battle to keep the digital sphere safe for all, Tarah Wheeler is an information security executive, white hat hacker, and social scientist who equips organizations and individuals with the knowledge and tools they need to safeguard their data and reputations. Her experiences as a cybersecurity executive, advisor, and thought leader extend across various industries and institutions — from technology and commerce to government and academia. In her daily work, she develops and implements comprehensive cybersecurity programs at some of the world’s most important and complex organizations, advises on global cyber policy, and serves as a leading voice for the advancement of women in tech.

With his trademark energy and charisma, Scott McKain shares the secret of what customers really want and how marketing and sales set the scene for customer retention. By explaining his business philosophy based on customer experiences, McKain illustrates why all business is show business.