Steve Robinson served as the Chief Marketing Officer of Chick-fil-A, the nation’s most profitable food chain, from 1981 to 2015. Responsible for overseeing all of the brand’s traditional marketing support, advertising, brand development innovation, menu innovation, and hospitality strategies, he was integrally involved in the company’s incredible growth trajectory. Robinson helped take the chicken chain from 184 stores and $100 million in annual revenue when he assumed his position, to more than 2,100 stores and $6.8 billion in annual sales upon his retirement. He is credited with identifying and rolling out the company’s “Eat Mor Chikin” branding and campaign, which is now recognized worldwide. He is also the author of the new book, Covert Cows and Chick-fil-A: How Faith, Cows, and Chicken Built an Iconic Brand, due out in Spring 2019. He offers insights on building brand loyalty, creating a unique brand culture that stands out in a crowded global marketplace, and why success and culture are often so tightly linked.

Recognised as “the man who fixes businesses” Kevin Gaskell has an impressive track record in building and leading successful companies. As CEO of Porsche, Lamborghini, and BMW, Gaskell led hugely successful turnarounds that are pointed to as examples of how to successfully transform companies and position them for long-term success. His energy and leadership have helped companies to achieve world-class levels of customer service and financial performance, and he speaks with electricity about using inspired leadership to achieve incredible results.

Widely regarded as one of Britain’s greatest-ever skiers, Chemmy Alcott is a four-time Winter Olympian who has defied the odds in sport and life to inspire the world and show people that anything is possible when they’re willing to take risks. She represented Team GB throughout her 20-year sporting career, during which she became the eighth ranked skier in the world and the first British ski racer to win a run in the World Cup.

Hamish Taylor has an award winning record of driving innovation and change in a number of very different environments and is one of the world’s leading experts in Innovation/Change, Customer Focus/Brand Management and Performance. He was trained in brand management at Procter & Gamble, became head of Brands at British Airways, before becoming CEO of Eurostar and CEO of Sainsbury's Bank. In each case, he left behind a record of significant growth/turnarround triggered by a willingness to challenge industry/organisation norms and place the customer at the core of all activities.