With his trademark energy and charisma, Scott McKain shares the secret of what customers really want and how marketing and sales set the scene for customer retention. By explaining his business philosophy based on customer experiences, McKain illustrates why all business is show business.

Shaun Rein is the author of the best-selling book The End of Cheap China: Economic and Cultural Trends That Will Disrupt the World and the managing director of the China Market Research Group. He is one of the preeminent thought leaders on strategy consulting in China. Millions read his regular column in Bloomberg Businessweek. In an engaging and informative presentation, he details the cultural and economic trends that affect doing business in China, the U.S.-China relationship, and the opportunities arising in one of the world’s fastest growing economies.

In 1987, John O’Leary was a curious nine-year-old boy. Playing with fire and gasoline, John created a massive explosion in his home and was burned on 100% of his body. He was given 1% chance to live. This epic story of survival was first showcased in his parents’ book, Overwhelming Odds, in 2006. Originally printing 200 copies for friends and family, his parents have sold 60,000+ copies, most in back-of-room sales at John’s speaking events. It was this book that first invited John to embrace his miraculous recovery and share it with the world. Consistently described as “the best speaker we’ve ever had,” John receives nearly 100% of his engagements from referrals. His schedule is a testament to the power of his message and who he is as an individual. His emotional story-telling, unexpected humor and authenticity make each of his presentations truly transformational.

Ilian Mihov is the professor of economics at INSEAD Singapore and renowned for his expertise in monetary and fiscal policy and economic growth. Repeatedly named INSEAD’s best teacher, he is adept at explaining the current economic environment and what that means for businesses. Mihov is extensively published and frequently appears on networks like BBC and CNBC Asia. He discusses the rapid transformation of the world economy and the rise of emerging economies in Asia.

Dan Gregory is a author, educator, and social commentator. He is the President and CEO of The Impossible Institute, an innovation and engagement organisation founded to make what’s not… possible. Dan’s specialization is human behavior – our motives, drives and belief systems, the things that make us buy, the things that make us buy in and the things that pull our strings.

Peter Ricchiuti (Ri-Shooty) is the business school professor you wish you had back in college. He teaches courses on the financial markets at Tulane University’s A.B. Freeman School of Business and has twice been named the school’s top professor. Peter started his career with the investment firm of Kidder Peabody and later managed over three billion dollars as the assistant treasurer for the state of Louisiana. In 1993 he founded Tulane’s highly acclaimed BURKENROAD REPORTS stock research program.

Linda Clemons from Indianapolis, Indiana is the CEO of Sisterpreneur® Inc. Linda is an award-winning and record-setting sales producer as well as one of the top sales trainers in the world in the resort/timeshare industry where clients have generated over two billion in sales. A Body Language Expert trained and certified in Analytic Interviewing and Statement Analysis ™ which is a process used to detect deception.