With his trademark energy and charisma, Scott McKain shares the secret of what customers really want and how marketing and sales set the scene for customer retention. By explaining his business philosophy based on customer experiences, McKain illustrates why all business is show business.

A legendary presence behind one of America’s most beloved television shows, Lindsay Shookus is an Emmy award-winning producer who, for 20 years, worked as a veteran producer for “Saturday Night Live.” During her tenure, as producer and head of the talent department, Shookus was responsible for engineering the show’s success from booking celebrity hosts and musical guests and creating comfort and connections between them and the cast, to scouting rising stars to join the show’s ranks. She played a pivotal role in launching the careers of household names, including Kristin Wiig and Kate McKinnon — cementing her reputation for having a sharp eye for talent within the entertainment industry. She points to her own experiences to lead an on-stage masterclass on personal transformation, building connections, and embracing life’s obstacles on the road to overcoming them.

For more than 25 years, Pauline Brown has acquired, built, and led the world’s most influential global luxury brands. Pauline served as the Chairman of North America for the world’s leading luxury goods company, LVMH Moët Hennessy Louis Vuitton, where she provided regional leadership for about 70 brands in five sectors including fashion and leather goods, watches and jewelry, perfume and cosmetics, wine and spirits, and selective retailing.

Dawn Hudson is the former chief marketing officer of the NFL and the former president and CEO of Pepsi-Cola North America. A veteran marketing and advertising executive, she has more than 20 years of strategic brand-building experience behind some of the world’s best-known brands. Listed as one of Fortune’s “50 Most Powerful Women in Business,” Hudson speaks with electricity about marketing for 21st century business needs, innovation, leadership, branding, and more.

Erica Dhawan is the Founder & CEO of Contential and co-author of "Get Big Things Done." She is on a mission to advise organizations and leaders to accelerate the connectedness of your workforce, become masters of connectional intelligence, “spar” in order to reach your goals more quickly, and prepare your global workforce for the future. Through Dhawan's keynote speeches and interactive presentations, she’ll do just that.

Linda Clemons from Indianapolis, Indiana is the CEO of Sisterpreneur® Inc. Linda is an award-winning and record-setting sales producer as well as one of the top sales trainers in the world in the resort/timeshare industry where clients have generated over two billion in sales. A Body Language Expert trained and certified in Analytic Interviewing and Statement Analysis ™ which is a process used to detect deception.