Jenny Radcliffe is a “people hacker” — or a mix of shrewd behavioral scientist, master negotiator, and actor. Known for talking her way into high-security banks and even the Tower of London, Jenny is a world-renowned coach, consultant, and speaker who brings something different to meetings focused on culture, social intelligence, sales, negotiation, and interpersonal relationships. A regular keynote at major security events — including Infosec, Rant, DISA, Nordic IT Security, ICS2, Trend Micro, Cisco, NTT, Bright talk, and Cyber Security Week — and a multiple-times TEDx contributor, Radcliffe has been a guest expert on security, scams and social engineering for various television and radio shows as well as online media. She helps clients understand how to better read people and social cues, use subtle tactics of persuasion, open up avenues of conversation previously shut, and understand and shield against their own vulnerabilities.

Polar explorer, TED speaker, and record-breaking long-distance skier Ben Saunders fuses the spirit of adventure with impressive technical ingenuity. He has five North Pole expeditions under his belt and is best known for leading one of the most ambitious expeditions in a century. Humble and self-effacing, he is an explorer of limits and his message is one of inspiration, empowerment, and boundless potential. He explores the dichotomy between ideas and action and urges audiences to consider carefully how to spend the “tiny amount of time we each have on this planet.”

Jim Donald – the current co-chairman and former CEO of Albertsons, and the former CEO of Starbucks, Haggen Food & Pharmacy, and Extended Stay Hotels – focuses on innovation, quality, and service. He started his career as a grocer; he was handpicked by Sam Walton to build a supermarket presence for Wal-Mart. He helped Starbucks enjoy record growth and performance and increase its social responsibility commitment. At Extended Stay Hotels, Donald utilizing his reputation for turning around ailing companies. Named one of the “Top 25 CEOs in the World,” he addresses leadership, management, the power of one customer.

Recognised as “the man who fixes businesses” Kevin Gaskell has an impressive track record in building and leading successful companies. As CEO of Porsche, Lamborghini, and BMW, Gaskell led hugely successful turnarounds that are pointed to as examples of how to successfully transform companies and position them for long-term success. His energy and leadership have helped companies to achieve world-class levels of customer service and financial performance, and he speaks with electricity about using inspired leadership to achieve incredible results.

The first African-American woman to hold the top policing job in Seattle, Washington, Carmen Best served with the Seattle Police Department for 28 years. In 2018, Best was promoted to Chief of Police, a job she called “a dream of a lifetime.” Best quickly began efforts to diversify the police force, which had long been less diverse than the city, recruiting more than 40 new officers of color. Chief Best speaks on diversity, inclusion, and leadership lessons-learned guiding a police department during times of crisis.

Alex Macqueen is an actor, best known for his roles as Julius Nicholson in the BBC’s Thick Of It and Neil’s Dad in the Channel 4 comedy The Inbetweeners. He was a member of the National Youth Theatre and President of the Cambridge University Theatre Company, before qualifying as a Barrister at the Middle Temple. In 2017, he was elected by the Inn as a Master of The Bench.

Steven Van Belleghem is a thought leader on the transformation of customer relations and the future of marketing. In 2012, Steven founded the inspiration company B-Conversational. He gives strategic advice to companies around the globe, helping them better understand the world of conversations, social media and digital marketing. In addition, he also helps clients set up long-term inspirational programs to change the mindset and enrich the knowledge of their teams. Steven started his professional career in 2000 as a research assistant at the Vlerick Business School, where he remains a guest marketing professor to this day. He is an expert in guiding companies through the smart usage of technology in the customer relationship, without forgetting the human side of business. In 2001, Steven became one of the first employees to join InSites Consulting, an innovative start-up in the online research industry. Over the next eleven years, he worked his way up to become one of the company’s managing partners and shareholders. During this period, the company grew from just 8 staff to 130 with branches in 5 countries. Steven is a best-selling author of business books. His latest, titled “When Digital becomes Human” (2014), describes the need to digitise the customer relationship without forgetting the human aspect. He believes that today’s world not only needs a digital transformation; the human side of business is also in need of a makeover. His two previous books, “The Conversation Manager” (2010) and “The Conversation Company” (2012), are award-winning best-sellers with more than 50,000 copies sold.

Ash Alexander-Cooper OBE is a former Specialist Military Unit Colonel in the British Armed Forces and a former Partner at McChrystal Group - an elite advisory services firm that builds agile teams and enables clients to adapt to their complex operating environments. Ash was a Partner in McChrystal Group's London, England office, where he focused on expanding the firm’s offerings and developing relationships with European clients. With a focus on leader development, talent management, and team-building solutions, Ash draws upon lessons learned from over 22 years of experience leading and managing diverse multinational military, civilian government and other elite teams.

Kate Ancketill is the brains and driving force behind GDR Creative Intelligence, a globally recognised consultancy focused on innovation and emerging trends in retail, leisure and hospitality around the world. World-renowned, dynamic and commercially successful, Ancketill won the Jennifer d’Abo Memorial Scholarship for female entrepreneurs in 2007 and was selected as one of the UK’s top 100 in the Courvoisier Future 500 in 2009.

Star of the hit TV show The Missing, James Nesbitt is one of the most recognizable, talented and accomplished actors on our screens. His first major TV roles included Ballykissangel and Playing The Field but it was the BAFTA award winning Cold Feet that brought him to the attention of a wider audience. He has starred in multiple critically acclaimed film roles, including Bloody Sunday, Danny Boyle’s movie Millions, BAFTA award-winning Occupation for BBC One.

Frank hosts Absolute Radio’s Sony Award winning Saturday morning flagship show, whose podcasts have been downloaded 6.5 million times. Frank’s television work includes The Frank Skinner Show (BBC One, ITV 1), which is widely credited as setting the tone for the modern comedic chat show and ran for nine years, attracting 11 million viewers at its peak. He has written two books, the first of which was Frank Skinner by Frank Skinner, the top selling autobiography of 2002, spending 46 weeks in The Sunday Times Bestseller List.

Adrian Chiles is one of television’s most versatile and sought after presenters. Between 2010 and 2015 Adrian fronted ITV's football coverage, including the Champions League, Euros, two World Cups and England internationals. Hailed as a brilliant broadcaster with wit and affable gruffness, Adrian is great speaker for any sport-themed event.