Steven Van Belleghem is a thought leader on the transformation of customer relations and the future of marketing. In 2012, Steven founded the inspiration company B-Conversational. He gives strategic advice to companies around the globe, helping them better understand the world of conversations, social media and digital marketing. In addition, he also helps clients set up long-term inspirational programs to change the mindset and enrich the knowledge of their teams. Steven started his professional career in 2000 as a research assistant at the Vlerick Business School, where he remains a guest marketing professor to this day. He is an expert in guiding companies through the smart usage of technology in the customer relationship, without forgetting the human side of business. In 2001, Steven became one of the first employees to join InSites Consulting, an innovative start-up in the online research industry. Over the next eleven years, he worked his way up to become one of the company’s managing partners and shareholders. During this period, the company grew from just 8 staff to 130 with branches in 5 countries. Steven is a best-selling author of business books. His latest, titled “When Digital becomes Human” (2014), describes the need to digitise the customer relationship without forgetting the human aspect. He believes that today’s world not only needs a digital transformation; the human side of business is also in need of a makeover. His two previous books, “The Conversation Manager” (2010) and “The Conversation Company” (2012), are award-winning best-sellers with more than 50,000 copies sold.

James Williams’ work sits at the intersection of philosophy, ethics, and technology. A research associate at Oxford’s Internet Institute, he worked for 10 years at Google, where he received the company’s highest honor, the Founder’s Award, for his work on search advertising. He is particularly interested in advancing freedom of thought and wellbeing in environments of highly persuasive design, and authored a new book on this topic, Stand Out of Our Light: Freedom and Resistance in the Attention Economy.

Joe Studwell is an expert on China and the emerging Asian marketplace and the best-selling author of ten books, including The China Dream, Asian Godfathers, and How Asia Works. He has worked as a writer, journalist, and broadcaster around the world, and his expertise has been featured in publications including The Economist, titles of the Economist Intelligence Unit (EIU), The Financial Times, the Asian Wall Street Journal, the Far Eastern Economic Review, the Observer Magazine, Asia Inc., and the Evening Standard as well as on television and radio. Joe's talks are always lively and positive, filled with anecdotes and humour, and thought-provoking for policy-makers, management strategists, and portfolio investors alike.

Philippe Legrain is a critically acclaimed thinker and communicator with high-level policy experience. He is a senior visiting fellow at the London School of Economics’ European Institute, the founder of Open Political Economy Network (OPEN), an international think-tank, and a columnist for Project Syndicate, Foreign Policy and other international media outlets. Previously, he was economic adviser and the head of the team providing strategic policy advice to European Commission President José Manuel Barroso, special adviser to World Trade Organisation Director-General Mike Moore and trade and economist correspondent for The Economist. His four best-selling books include European Spring: Why Our Economies and Politics are in a Mess – and How to Put Them Right, which was among the Financial Times’ Best Books of 2014.

Annie Auerbach is a writer and consultant specialising in the new world of work and the future of the workplace. She is the co-founder of cultural trends and insights agency Starling, and the author of Flex – Reinventing Work for a Smarter, Happier Life. Her work and research has big implications and fascinating insights for anyone that employs people, sells things, or works for a living.

Rachel Botsman is an author and a visiting academic at the University of Oxford, Saïd Business School. She studies and teaches how technology is transforming trust between people and what that means for business and society. She defined the theory of “collaborative consumption” with her acclaimed book, What’s Mine is Yours (HarperCollins, 2010). The concept was subsequently named by TIME as one of the “Ten Ideas That Will Change the World” and by Thinkers50 as the 2015 Breakthrough Idea. Her TED talks on the subject have been viewed almost three million times. Rachel is a regular writer and commentator in leading international publications including the New York Times, the Wall Street Journal, the Economist, Wired and more. She is recognized as one of the world’s top 20 speakers to keynote your conference by Monocle, one of the Most Creative People in Business by Fast Company and a Young Global Leader by the World Economic Forum. Recently, she joined the NRMA board as a specialist non-executive Director. She is currently writing a new book on a new era of trust to be published by Portfolio Penguin, October 2017.

Aidan is the host and founder of the Innovation Show, broadcast globally and on national radio stations in Ireland and Finland. He is author of the bestselling book "Undisruptable: A Mindset of Permanent Reinvention for Individuals, Organisations and Life" which includes a Foreword by Visa founder Dee Hock. Aidan’s presentation is visual, story rich and full of interesting analogies to bring concepts to life. Aidan is a Change Consultant, Board Director and Executive Coach. He works with organisational teams to improve how they engage and innovate. He is a champion for change and has reinvented in his own career after rugby. Aidan worked in transformation for digital, innovation and now culture and leadership.