Doug Rauch, a legendary former president of Trader Joe’s, was instrumental in leading the company’s transformation from a 7/11 knockoff to what Fortune magazine called the “hottest retailer in the U.S.” In eye-opening presentations, he shares insights on building a great business based on culture, innovation, leadership, and teamwork. He shows leaders how to push for new and better ways to perform, and audiences walk away with knowledge of how to create a self-sustaining culture of innovation, build a brand in a competitive marketplace, and lead with a purpose.

How do you turn a t-shirt brand that’s sold from the trunk of a rusty car into a global, multi-million dollar business? Johnny Earle transformed Johnny Cupcakes into one of the world’s fastest growing independent businesses. Businessweek named him America’s No. 1 young entrepreneur, and he has been profiled by the New York Times, NPR, MTV, Forbes, Newsweek, the Boston Globe, and INC. By focusing on the customer experience (he wants buying a t-shirt to feel like your birthday), he created such a unique brand that consumers would (and do) line up around the block for his shirts.

Professor Jeffrey Rosensweig is the Director of the John Robson Program for Business, Public Policy, and Government at Goizueta Business School of Emory University. Previously, he served for six years as Associate Dean for Corporate Relations. An international business and finance professor, he focuses on global investing and business in the global economy. He also specializes in financial, macroeconomic, and business forecasting. A frequent keynote speaker on topics related to global economic and financial trends and forecasts, he is selected annually as the global investing keynoter at the Securities Industry and Financial Markets Association’s Annual Institute. Jeff is known for a unique ability to combine highly-relevant, original, and useful business content with an engaging and dynamic speaking style.

A senior leadership/board advisor, educator, executive coach, and bestselling author, David Nour is internationally recognized as the leading expert on applications of strategic relationships in profitable growth, sustained innovation, and lasting change. The author of eleven books, including bestsellers Relationship Economics® (Wiley), and Co-Create (St. Martin’s Press), as well as the forthcoming Curve Benders (Wiley, 2021), Nour serves as a trusted advisor to global clients and coaches corporate leaders. He is an adjunct professor at the Goizueta Business School at Emory University and was named to the Global Gurus Top 30 Leadership Professionals and the Thinkers 50 Radar Class of 2021 lists. A Forbes Leadership contributor on the Future of Work, and an Inc. contributor on Relationship Economics, Nour’s unique insights have been featured in a variety of prominent publications, including The Wall Street Journal, The New York Times, Fast Company, Huffington Post Business, Entrepreneur, and Knowledge@Wharton. He’s also the host of the popular Curve Benders podcast. Born in Iran, Nour immigrated to the U.S. as a teenager with $100, limited family ties and no fluency in English. He graduated from Georgia State University with a bachelor’s degree in business management and went on to earn an Executive MBA from the Goizueta Business School at Emory University. He resides in Atlanta, GA, with his family.

A former CEO of three successful start-up companies, Scott Klososky is passionate about shaking up the daily grind, rebuilding businesses from the ground-up, and seeking new opportunities. Klososky delivers fresh observations, ideas, and practical steps that organizations can use to restructure teams, create strategies that work, and apply technology in influential ways.

With his trademark energy and charisma, Scott McKain shares the secret of what customers really want and how marketing and sales set the scene for customer retention. By explaining his business philosophy based on customer experiences, McKain illustrates why all business is show business.

Professor David Cutler is currently the Otto Eckstein Professor of Applied Economics in the Department of Economics and holds secondary appointments at the Kennedy School of Government and the School of Public Health. He has served on the Council of Economic Advisers and the National Economic Council during the Clinton Administration and has advised the Presidential campaigns of Bill Bradley, John Kerry, and Barack Obama as well as being Senior Health Care Advisor for the Obama Presidential Campaign. Professor Cutler is also the author of two books, several chapters in edited books, and many of published papers on the topic s of health care and other public policy topics.

Chip Bell is a world renowned authority on customer loyalty and service innovation and has written over 400 articles for business journals and magazines. Dr. Bell reveals the best practices from the organizations leading the customer loyalty charge, giving audiences powerful cutting-edge ideas and unique strategies they can put into practice the minute they leave his keynote.

Frances West is an internationally-recognized thought leader, inspirational speaker, strategy advisor, author, and women in technology trailblazer known for her work in innovation, technology, and business transformation. She is the founder of FrancesWestCo, a global strategy advisory company focused on operationalizing inclusion as a business and technology imperative through her unique Authentic Inclusion™ blueprint. Her insightful and impactful approach comes from her unique personal background as a first-generation, no-English speaking immigrant to her trailblazing professional path as one of the first women in the technology field and her experience as a global executive in sales, marketing, business development, and research as well as her ground-breaking work in accessibility as IBM’s first Chief Accessibility Officer. Frances brings a valuable business perspective to this human rights-based initiative. Because of her expertise, she was invited as the sole IT industry representative to testify before the US Senate on the need to pass the UN Convention on the Rights of People with Disabilities and she holds an honorary doctorate from the University of Massachusetts in Boston in recognition of her work in accessibility, research, and digital inclusion.