Jenny Radcliffe is a “people hacker” — or a mix of shrewd behavioral scientist, master negotiator, and actor. Known for talking her way into high-security banks and even the Tower of London, Jenny is a world-renowned coach, consultant, and speaker who brings something different to meetings focused on culture, social intelligence, sales, negotiation, and interpersonal relationships. A regular keynote at major security events — including Infosec, Rant, DISA, Nordic IT Security, ICS2, Trend Micro, Cisco, NTT, Bright talk, and Cyber Security Week — and a multiple-times TEDx contributor, Radcliffe has been a guest expert on security, scams and social engineering for various television and radio shows as well as online media. She helps clients understand how to better read people and social cues, use subtle tactics of persuasion, open up avenues of conversation previously shut, and understand and shield against their own vulnerabilities.

Helena Boschi is a psychologist who focuses on applied neuroscience in the work place. Her particular areas of interest include the brain and behaviour, our emotional and rational neural networks and how to improve our cognitive abilities in order to get the best out of our own and others’ brainpower. Helena has also researched the influence of cognitive biases and corporate psychopathy across different organisations. She has recently investigated the impact of chronic, work-induced stress on brain function and has just published a book called ‘Why we do what we do’.

Recognised as “the man who fixes businesses” Kevin Gaskell has an impressive track record in building and leading successful companies. As CEO of Porsche, Lamborghini, and BMW, Gaskell led hugely successful turnarounds that are pointed to as examples of how to successfully transform companies and position them for long-term success. His energy and leadership have helped companies to achieve world-class levels of customer service and financial performance, and he speaks with electricity about using inspired leadership to achieve incredible results.

Caspar Berry is a former professional poker player. He uses strategies based on poker to inspire audiences to change the way they think about risk. Participants to learn about the nature of risk, the fallacy of risk management, the brilliance and flaws of intuition, what getting “the edge” actually means, and why fear of failure can be brilliant if you know how to use it to your advantage.

Steven Van Belleghem is a thought leader on the transformation of customer relations and the future of marketing. In 2012, Steven founded the inspiration company B-Conversational. He gives strategic advice to companies around the globe, helping them better understand the world of conversations, social media and digital marketing. In addition, he also helps clients set up long-term inspirational programs to change the mindset and enrich the knowledge of their teams. Steven started his professional career in 2000 as a research assistant at the Vlerick Business School, where he remains a guest marketing professor to this day. He is an expert in guiding companies through the smart usage of technology in the customer relationship, without forgetting the human side of business. In 2001, Steven became one of the first employees to join InSites Consulting, an innovative start-up in the online research industry. Over the next eleven years, he worked his way up to become one of the company’s managing partners and shareholders. During this period, the company grew from just 8 staff to 130 with branches in 5 countries. Steven is a best-selling author of business books. His latest, titled “When Digital becomes Human” (2014), describes the need to digitise the customer relationship without forgetting the human aspect. He believes that today’s world not only needs a digital transformation; the human side of business is also in need of a makeover. His two previous books, “The Conversation Manager” (2010) and “The Conversation Company” (2012), are award-winning best-sellers with more than 50,000 copies sold.

Kate Ancketill is the brains and driving force behind GDR Creative Intelligence, a globally recognised consultancy focused on innovation and emerging trends in retail, leisure and hospitality around the world. World-renowned, dynamic and commercially successful, Ancketill won the Jennifer d’Abo Memorial Scholarship for female entrepreneurs in 2007 and was selected as one of the UK’s top 100 in the Courvoisier Future 500 in 2009.

Matthew Syed is one of the world’s most influential thinkers in the field of high performance and cultural change and has worked with many leading organisations to build a mindset of continuous improvement. He is the author of 3 best-selling books on the science of performance – Bounce (2010), Black Box Thinking (2015) and You Are Awesome (for children – 2018). Matthew Syed is a multi-award winning columnist for The Times and regular TV and radio broadcaster.

As the BAFTA-nominated interviews producer on BBC Newsnight, Sam McAlister has successfully negotiated with everyone from Buckingham Palace and The White House to Facebook and Tesla. With skills honed through more than a decade in the BBC's elite news programmes, she has mastered the art and science of persuasion, as evidenced by her ability to build rapport with people and positively influence them to participate in a news programme that is renowned for its rigour and bite. Exclusives include, most famously, that interview with HRH Prince Andrew — but also interviews with Sheryl Sandberg, Prime Minister Justin Trudeau, President Bill Clinton, Elon Musk, Prime Minister Netanyahu, James Comey, Stormy Daniels, Julian Assange, Trevor Noah, Amy Schumer, and Eric Schmidt — to name a few. She has the inside scoop on what interviews like this say about leadership, reputation, and communication in the modern age and knows how to avoid making terrible mistakes and deal with the media. She also speaks about the art of negotiation — honed over years and years — and “how to convince a Prince.” Described as “indefatigable” and having “silky smooth persuasive skills,” when speaking to groups, McAlister outlines best practices for developing trust and understanding, as well as mistakes to avoid for more effective communication and negotiation in the modern age.

Having had over thirty years of experience in board level business, Alan O'Neill shares powerful insights in all aspects of industry, including Financial Services, Hospitality, IT, Retail, Travel. It is this unrivalled business acumen that has seen Alan facilitate conferences in several countries and conduct master-classes with C-level executives.

Will Higham is a worldwide authority on future and evolving consumer behaviours. He writes consumer strategy reports, runs management planning and innovation workshops, and speaks on trends. He founded strategic consultancy Next Big Thing in 2002. The company has worked with a wide range of blue chip clients: from BBC to HSBC, Sainsbury’s to Siemens.

Andrew specialises in employee engagement, customer experience and the leadership required to create the link between the two. Previously, he spent 28 years working for the John Lewis Partnership, starting as a management trainee to becoming responsible for customer experience across the department store division.

After a successful spell at top ten ad agency TBWA, working on disruptive brand strategies for clients like PlayStation and Nike, at the age of 24, Nick decided to set up on his own. He founded a pioneering innovation consultancy, which has seen him work on numerous global launches including Xbox, Unilever’s 7 year future of laundry, the BBC’s most successful TV show of all time (Dancing with the Stars) and sustainable cities for the UK government.