161 Results for
Customer Experience
Entrepreneurship
Doug Rauch
Former President of Trader Joe’s
Fees
- Local: $20,001 - $35,000*
- US East: $20,001 - $35,000*
- US West: $20,001 - $35,000*
- Europe: $35,001 - $55,000*
- Asia: $35,001 - $55,000*
Doug Rauch
Doug Rauch, a legendary former president of Trader Joe’s, was instrumental in leading the company’s transformation from a 7/11 knockoff to what Fortune magazine called the “hottest retailer in the U.S.” In eye-opening presentations, he shares insights on building a great business based on culture, innovation, leadership, and teamwork. He shows leaders how to push for new and better ways to perform, and audiences walk away with knowledge of how to create a self-sustaining culture of innovation, build a brand in a competitive marketplace, and lead with a purpose.
Johnny Cupcakes
Award Winning Entrepreneur, Brand Loyalty & Innovation Expert: Thousands Have Johnny Cupcakes Logos as Tattoos!
Fees
- Local: $10,001 - $20,000*
- US East: $20,001 - $35,000*
- US West: $20,001 - $35,000*
- Europe: Please Inquire
- Asia: Please Inquire
Johnny Cupcakes
How do you turn a t-shirt brand that’s sold from the trunk of a rusty car into a global, multi-million dollar business? Johnny Earle transformed Johnny Cupcakes into one of the world’s fastest growing independent businesses. Businessweek named him America’s No. 1 young entrepreneur, and he has been profiled by the New York Times, NPR, MTV, Forbes, Newsweek, the Boston Globe, and INC. By focusing on the customer experience (he wants buying a t-shirt to feel like your birthday), he created such a unique brand that consumers would (and do) line up around the block for his shirts.
Gavin Patterson
President and Chief Revenue Officer, Salesforce and Former Chief Executive, BT Group
Fees
Please Inquire
Gavin Patterson
Gavin Patterson is the president and chief revenue officer of Salesforce.com, Inc., leading the CRM company's global sales organization. He previously served as Chief Executive, BT from 2013-19.
During his tenure, Patterson completed the UK rollout of the superfast fibre and started the deployment ultrafast fibre. He led the £15billion acquisition of EE, launched BT Sport, expanded BT’s cyber security practice and championed BT’s social purpose agenda. He joined BT in 2004 as MD Consumer and joined the board as CEO BT Retail in 2008. Prior to BT, he spent four years at Virgin Media and nine years at Procter & Gamble.
Patterson is a Non-Executive Director at British Airways plc and a Trustee of the British Museum. He graduated from Cambridge University with an MEng in Chemical Engineering.
Jessie Hayes-Stallings
Beauty Industry Leader, Founder & CEO of Skinphorea Facial Bar, and Creator of RevitalizeU Skincare Line
Fees
- Local: $10,001 - $20,000*
- US East: $10,001 - $20,000*
- US West: $10,001 - $20,000*
- Europe: $20,001 - $35,000*
- Asia: $20,001 - $35,000*
Jessie Hayes-Stallings
A beauty industry vanguard, Jessie Hayes-Stallings is the founder and CEO of Skinphorea Facial Bar & Acne Clinic who took her passion for skincare and manifested it into the first facial bar and acne clinic in Metro Detroit — a concept that has made waves in the industry. She has set Skinphorea apart by providing customers with medical-grade skin treatments while creating an elevated and personalized, yet convenient relaxation experience. Not only does she create experiences for Skinphorea’s skincare clients, she also creates opportunities for beauty industry hopefuls. As an investor and a mentor, she has partnered with the state to develop an apprenticeship program that offers aspiring estheticians the opportunity to train to earn their esthetic license at Skinphorea before being offered a full-time position at the company.
Michelle Cordeiro Grant
Entrepreneurial Disruptor; Founder of Lively
Fees
- Local: $10,001 - $20,000*
- US East: $20,001 - $35,000*
- US West: $20,001 - $35,000*
- Europe: $20,001 - $35,000*
- Asia: $35,001 - $55,000*
Michelle Cordeiro Grant
When entrepreneur and former top brand executive Michelle Cordeiro Grant set out to start her own company, she did so with the mission to create a brand, experience, and community that empowers women. What followed was Lively, the ultra-successful activewear-inspired lingerie brand that she built into an industry leader and disruptor in less than 10 years. Introducing "Leisurée" to the world, Cordeiro Grant identified opportunities to turn the apparel market on its head and redefined approaches for leading an organization to success.
Steve Robinson
Former Chief Marketing Officer & Executive Vice President of Chick-fil-A
Fees
- Local: $20,001 - $35,000*
- US East: $20,001 - $35,000*
- US West: $20,001 - $35,000*
- Europe: $35,001 - $55,000*
- Asia: $35,001 - $55,000*
Steve Robinson
Steve Robinson served as the Chief Marketing Officer of Chick-fil-A, the nation’s most profitable food chain, from 1981 to 2015. Responsible for overseeing all of the brand’s traditional marketing support, advertising, brand development innovation, menu innovation, and hospitality strategies, he was integrally involved in the company’s incredible growth trajectory. Robinson helped take the chicken chain from 184 stores and $100 million in annual revenue when he assumed his position, to more than 2,100 stores and $6.8 billion in annual sales upon his retirement. He is credited with identifying and rolling out the company’s “Eat Mor Chikin” branding and campaign, which is now recognized worldwide. He is also the author of the new book, Covert Cows and Chick-fil-A: How Faith, Cows, and Chicken Built an Iconic Brand, due out in Spring 2019. He offers insights on building brand loyalty, creating a unique brand culture that stands out in a crowded global marketplace, and why success and culture are often so tightly linked.
Bran Ferren
Former President of Research and Development at Walt Disney Imagineering
Fees
- Local: $20,001 - $35,000*
- US East: $35,001 - $55,000*
- US West: $35,001 - $55,000*
- Europe: $55,001 - $75,000*
- Asia: $75,001 and up*
Bran Ferren
Bran Ferren is a designer and technologist working in entertainment, product development, engineering, architecture, and the sciences. He is former president of research and development, and creative technology for Walt Disney. Once known for entertaining millions by creating special effects for Hollywood, theme parks and Broadway, Applied Minds co-founder Bran Ferren now solves impossible tech challenges with previously unimaginable inventions. He has been named one of the “100 Most Creative People in Business” by Fast Company.
Nick Friedman & Omar Soliman
Renowned Founders of world-class iconic brands, including international franchise College Hunks Hauling Junk & Moving, Co-Authors of “Effortless Entrepreneur: Work Smart, Play Hard, Make Millions,” National TV Personalities, and Thought Leaders
Fees
Please Inquire
Nick Friedman & Omar Soliman
Childhood best friends, Nick Friedman and Omar Soliman, were just twenty-two when they co-founded the now iconic junk removal and moving company, College Hunks Hauling Junk. Starting as an idea to earn some extra money over college break in a beat-up cargo van, the duo has grown College Hunks into a $300 million national franchise with more than 100 locations – truly demonstrating what it means to be both bold risk takers and modern leaders. The company and founders have been widely recognized and acclaimed for their world-class culture and service, as well as their progressive approach to doing business in the 21st century. Through lessons-learned from their monumental business growth, the pair discuss what it means to create a purpose-driven, customer-centric organization, while also sharing their secrets to success: patience, persistence, and standing out in a crowded landscape. Building their company around visionary leadership, Friedman and Soliman showcase how to craft a world-class organization by developing an entrepreneurial culture of strong, reliable teams.
Adam von Gootkin
Global Innovator & Entrepreneur; Co-Founder & CEO of Highclere Castle Spirits
Fees
- Local: $10,001 - $20,000*
- US East: $20,001 - $35,000*
- US West: $20,001 - $35,000*
- Europe: $20,001 - $35,000*
- Asia: $35,001 - $55,000*
Adam von Gootkin
Adam von Gootkin is a globally recognized innovator and risk-taker who has revolutionized the spirits industry with his unique approach to traditional business principles. Carrying on his family’s entrepreneurial legacy in the spirits industry, which began in the 1800s and continued through the prohibition era and into the present day, von Gootkin is the co-founder and CEO of Highclere Castle Spirits and the co-founder of Highclere Castle Cigar Co. A visionary in every sense of the word, von Gootkin has built an empire on foundations of authenticity and has re-written the rules for how organizations can spark innovation on the path to radical success.
Blake Michelle Morgan
Customer Experience Futurist, Author, & Keynote Speaker
Fees
- Local: $35,001 - $55,000*
- US East: $35,001 - $55,000*
- US West: $35,001 - $55,000*
- Europe: Please Inquire
- Asia: Please Inquire
Blake Michelle Morgan
Blake Morgan was called "The Queen of Customer Experience" by Meta.She's the author of two books on customer experience. Most recently, her bestselling book, The Customer Of The Future (HarperCollins), was identified by Business Insider as one of the "top 20 books executives are reading to deal with COVID-19." She was called a "top 40 global female keynote speaker" by Real Leaders Magazine. In addition to being a sought-after speaker and bestselling author, Morgan is the host of "The Modern Customer Podcast,"
Sekou Andrews
Grammy-Nominated Creator of "Poetic Voice" & Inspirational Speaker
Fees
- Local: $55,001 - $75,000*
- US East: $55,001 - $75,000*
- US West: $55,001 - $75,000*
- Europe: $55,001 - $75,000*
- Asia: $75,001 and up*
Sekou Andrews
A school teacher turned actor, musician, two-time national poetry slam champion, entrepreneur, and award-winning poetic voice, any given day may now find Sekou keynoting at a leadership conference, helping a Fortune 500 company with brand messaging, or even performing pieces for Barack Obama in Oprah’s backyard. Sekou is the creator of Poetic Voice, a new, cutting-edge speaking category that seamlessly fuses inspirational speaking with spoken word poetry to make messages more moving and memorable. For over 15 years, Sekou Andrews has been helping the world’s largest organizations deliver relevant information with riveting inspiration through an innovative, unconventional category of speaking called “Poetic Voice.”
Laila Ali
Boxing Champion, Elite Athlete, Fitness & Nutrition Expert, TV Host, Beauty & Lifestyle Brand CEO, Actress, Advocate for Children, Author, &Speaker
Fees
- Local: $75,001 and up*
- US East: $75,001 and up*
- US West: $75,001 and up*
- Europe: $75,001 and up*
- Asia: $75,001 and up*
Laila Ali
Laila Ali is a world-class athlete, fitness & nutrition expert, TV host, cooking enthusiast, founder of the Laila Ali Lifestyle Brand and mother of two. The daughter of late beloved global icon and humanitarian, Muhammad Ali, she is a four-time undefeated boxing world champion, whose stellar record includes 24 wins (21 of which were "knockouts") and zero losses. Laila is heralded as the most successful female in the history of women’s boxing.