Steven Van Belleghem is a thought leader on the transformation of customer relations and the future of marketing. In 2012, Steven founded the inspiration company B-Conversational. He gives strategic advice to companies around the globe, helping them better understand the world of conversations, social media and digital marketing. In addition, he also helps clients set up long-term inspirational programs to change the mindset and enrich the knowledge of their teams. Steven started his professional career in 2000 as a research assistant at the Vlerick Business School, where he remains a guest marketing professor to this day. He is an expert in guiding companies through the smart usage of technology in the customer relationship, without forgetting the human side of business. In 2001, Steven became one of the first employees to join InSites Consulting, an innovative start-up in the online research industry. Over the next eleven years, he worked his way up to become one of the company’s managing partners and shareholders. During this period, the company grew from just 8 staff to 130 with branches in 5 countries. Steven is a best-selling author of business books. His latest, titled “When Digital becomes Human” (2014), describes the need to digitise the customer relationship without forgetting the human aspect. He believes that today’s world not only needs a digital transformation; the human side of business is also in need of a makeover. His two previous books, “The Conversation Manager” (2010) and “The Conversation Company” (2012), are award-winning best-sellers with more than 50,000 copies sold.

Ash Alexander-Cooper OBE is a former Specialist Military Unit Colonel in the British Armed Forces and a former Partner at McChrystal Group - an elite advisory services firm that builds agile teams and enables clients to adapt to their complex operating environments. Ash was a Partner in McChrystal Group's London, England office, where he focused on expanding the firm’s offerings and developing relationships with European clients. With a focus on leader development, talent management, and team-building solutions, Ash draws upon lessons learned from over 22 years of experience leading and managing diverse multinational military, civilian government and other elite teams.

Petra Malm is an elite soldier and trainer - trained instructor in military training. 17 years in the Swedish Armed Forces and the last ten as operator in the special force. She had to break new ground early in both the air force and the hunter's union before she, as the first woman, ever managed the selection tests to be a operator in the special crew. She has brought the experience from operational activities, both nationally and internationally, together with the requirements that the service meant - both physically and mentally, with her to the new civilian life, as a lecturer, trainer and coach.

Jim Lawless is one of the most popular inspirational speakers in Europe and the only authority on personal development to have put his life on the line to prove his approach. The author of Taming Tigers, he transformed himself to test his theories on mental toughness and in the process broke the British free-diving record. He became the first Briton to pass the magic 100m barrier on a single breath. Lawless shares his proven theories and inspires audiences to their best.

Alongside Sunday Times responsibilities and columns in Professional Investor and Industrial Review, David is a prolific book-writer. In speeches David likens low oil prices to a major tax cut, and distinguishes between good (UK) and possibly bad (Eurozone) deflation. He might also reveal the latest findings of his own Skip Index, a reliable indicator of the state of the domestic economy.

Dr Gorkan Ahmetoglu is an Associate Professor of Business Psychology at University College London (UCL) and the co-founder of Meta Profiling Ltd. He is the Director of the Business Psychology programme at UCL and has previously held the positions of Director of Management and Entrepreneurship, Director of Digital Entrepreneurship, and Director of Consumer Behaviour at Goldsmiths, University of London. He has also taught at London’s City University and Heythrop University. Gorkan is the author of Personality 101, the editor of the Wiley Handbook of Entrepreneurship, and has published numerous articles and reviews in leading academic journals as well as authored in Harvard Business Review and Management Today. Dr Ahmetoglu is a leading expert in psychological profiling and assessment and a business adviser and speaker in the areas of entrepreneurship, consumer decision-making, and marketing strategy. He is also an associate to Harvard’s EFL Global. Gorkan consults to global organisations and the UK government, and frequently appears in media as expert adviser. His clients include HSBC, LVMH, ABF, Unilever, Google, Ford, Tesco, Sainsbury’s, Asda, Mars, McKinsey & Co, BBC, Channel 4, Channel 5, The Edrington Group, the Office of Fair Trading, the Intellectual Property Office, the British Brand Groups, Government Social Research, The Grocer, The Marketing Magazine, and KPMG.

During his time as Chief of Defence he successfully concluded combat operations in Afghanistan. He was the prime military architect of the 2015 Strategic Defence and Security Review, helping to secure the 2% GDP financial settlement for UK Defence. He was also instrumental in the strategic recalibration of UK military commitment to meet the multiple demands of ideologically inspired terrorism, a more assertive Russia and a far less stable global context. In August 2016 General Houghton became the 160th Constable of the Tower of London, but he remains closely involved in Security and Defence issues.

After a successful spell at top ten ad agency TBWA, working on disruptive brand strategies for clients like PlayStation and Nike, at the age of 24, Nick decided to set up on his own. He founded a pioneering innovation consultancy, which has seen him work on numerous global launches including Xbox, Unilever’s 7 year future of laundry, the BBC’s most successful TV show of all time (Dancing with the Stars) and sustainable cities for the UK government.

Joe Studwell is an expert on China and the emerging Asian marketplace and the best-selling author of ten books, including The China Dream, Asian Godfathers, and How Asia Works. He has worked as a writer, journalist, and broadcaster around the world, and his expertise has been featured in publications including The Economist, titles of the Economist Intelligence Unit (EIU), The Financial Times, the Asian Wall Street Journal, the Far Eastern Economic Review, the Observer Magazine, Asia Inc., and the Evening Standard as well as on television and radio. Joe's talks are always lively and positive, filled with anecdotes and humour, and thought-provoking for policy-makers, management strategists, and portfolio investors alike.

A three-star general, General Sir Graeme Lamb is the former Director of the United Kingdom’s Special Forces (UKSF). His operational experience is truly global having been deployed, or in direct support of those deployments, to virtually all the UK’s major conflicts since 1973. A no-nonsense and engaging speaker with the ability to bring to life complex issues, involve those who listen and visualize the outcomes. His views on leaders and leadership are fresh and insightful, humble, and inclusive. While his reflections on people, purpose, and pay re-prioritize our thinking. Graeme discusses leadership and the value of "looking at problems differently". Using his vast military experience, his understanding of history and human nature, he inspires audiences to reconsider their assessments of situations, the way they perceive information and even challenging their sub-conscious or reflexive take on what they know or believe.

Tim caught the world’s attention with his address to his troops on the eve of the Iraqi invasion in 2003. His speech was an inspiration to world leaders and infantrymen alike and provided a suspicious and confused public with some explanation for the controversial war and marked him out as thinker as well as a leader of men. Since his retirement from the army in 2004, Tim has written his bestselling memoir Rules of Engagement and built a successful career in the media as a talking head and television presenter.

Adam is Managing Director at Duke Corporate Education, the executive education arm of the Fuqua School of Business, Duke University. Previously, he was Executive Director of Thought Leadership and Learning Solutions for London Business School. He served on the School’s Executive Education Board and was responsible for curating and representing the School’s research, and transforming it into many formats for a practitioner audience. He was also an Associate of Management Lab and Saatchi & Saatchi.