Jenny Radcliffe is a “people hacker” — or a mix of shrewd behavioral scientist, master negotiator, and actor. Known for talking her way into high-security banks and even the Tower of London, Jenny is a world-renowned coach, consultant, and speaker who brings something different to meetings focused on culture, social intelligence, sales, negotiation, and interpersonal relationships. A regular keynote at major security events — including Infosec, Rant, DISA, Nordic IT Security, ICS2, Trend Micro, Cisco, NTT, Bright talk, and Cyber Security Week — and a multiple-times TEDx contributor, Radcliffe has been a guest expert on security, scams and social engineering for various television and radio shows as well as online media. She helps clients understand how to better read people and social cues, use subtle tactics of persuasion, open up avenues of conversation previously shut, and understand and shield against their own vulnerabilities.

Chris Voss is CEO of the Black Swan Group and author of the national best-seller "Never Split The Difference: Negotiating As If Your Life Depended On It," which was named one of the seven best books on negotiation. A 24-year veteran of the FBI, Chris retired as the lead international kidnapping negotiator. Drawing on his experience in high-stakes negotiations, his company specializes in solving business communication problems using hostage negotiation solutions. Their negotiation methodology focuses on discovering the “Black Swans,” small pieces of information that have a huge effect on an outcome. Chris and his team have helped companies secure and close better deals, save money, and solve internal communication problems. Chris has been featured in TIME, Business Insider, Entrepreneur, Inc., Fast Company, Fortune, The Washington Post, SUCCESS Magazine, Squawk Box, CNN, ABC News and more.

Renowned psychology expert and Stanford University professor Michele Gelfand is one of the leading researchers and writers on culture and the impact of culture on behavior. Gelfand uses field, experimental, computational and neuroscience methods to understand the evolution of culture and its multilevel consequences for human groups. Her work has been cited over 50,000 times and has been featured in the Washington Post, the New York Times, the Boston Globe, National Public Radio, Voice of America, Fox News, NBC News, ABC News, and The Economist, among other outlets. Most recently, she is the author of "Rule Makers, Rule Breakers: How Tight and Loose Cultures Wire the World."

Deepa Purushothaman (per-shot-a-man) is a corporate truth teller and inclusion visionary who, throughout her illustrious career, challenged and redefined the status quo of leadership, success, and power on her incredible journey of breaking glass ceilings and advancing the workplace for all people. For more than two decades, Deepa held various high-level executive leadership roles at Deloitte, eventually becoming the first Indian American woman and one of the youngest people ever to make partner at the internationally renowned global services firm, and breaking new ground for subsequent generations to follow in her footsteps.

Poppy Crum works to bridge the gap between technology and insightful, effective human interaction. As a multi-dimensional advocate of empathetic technology, she builds technologies that best leverage human physiology to enhance our experiences and how we interact with the world. Poppy serves as the Chief Technology Officer at NextSense and is an Adjunct Professor at Stanford University in the Center for Computer Research in Music and Acoustics, as well as its Symbolic Systems Program. She is formerly the Chief Scientist at Dolby Laboratories. She is dedicated to the development of immersive technologies that leverage human physiology and perceptual realities to enhance our experiences and interactions in the world. She is a frequent speaker on topics related to the intersection of human experience, artificial intelligence, sensory data-science, and immersive technologies.

Recognised as “the man who fixes businesses” Kevin Gaskell has an impressive track record in building and leading successful companies. As CEO of Porsche, Lamborghini, and BMW, Gaskell led hugely successful turnarounds that are pointed to as examples of how to successfully transform companies and position them for long-term success. His energy and leadership have helped companies to achieve world-class levels of customer service and financial performance, and he speaks with electricity about using inspired leadership to achieve incredible results.

Caspar Berry is a former professional poker player. He uses strategies based on poker to inspire audiences to change the way they think about risk. Participants to learn about the nature of risk, the fallacy of risk management, the brilliance and flaws of intuition, what getting “the edge” actually means, and why fear of failure can be brilliant if you know how to use it to your advantage.

Steven Van Belleghem is a thought leader on the transformation of customer relations and the future of marketing. In 2012, Steven founded the inspiration company B-Conversational. He gives strategic advice to companies around the globe, helping them better understand the world of conversations, social media and digital marketing. In addition, he also helps clients set up long-term inspirational programs to change the mindset and enrich the knowledge of their teams. Steven started his professional career in 2000 as a research assistant at the Vlerick Business School, where he remains a guest marketing professor to this day. He is an expert in guiding companies through the smart usage of technology in the customer relationship, without forgetting the human side of business. In 2001, Steven became one of the first employees to join InSites Consulting, an innovative start-up in the online research industry. Over the next eleven years, he worked his way up to become one of the company’s managing partners and shareholders. During this period, the company grew from just 8 staff to 130 with branches in 5 countries. Steven is a best-selling author of business books. His latest, titled “When Digital becomes Human” (2014), describes the need to digitise the customer relationship without forgetting the human aspect. He believes that today’s world not only needs a digital transformation; the human side of business is also in need of a makeover. His two previous books, “The Conversation Manager” (2010) and “The Conversation Company” (2012), are award-winning best-sellers with more than 50,000 copies sold.

Kate Ancketill is the brains and driving force behind GDR Creative Intelligence, a globally recognised consultancy focused on innovation and emerging trends in retail, leisure and hospitality around the world. World-renowned, dynamic and commercially successful, Ancketill won the Jennifer d’Abo Memorial Scholarship for female entrepreneurs in 2007 and was selected as one of the UK’s top 100 in the Courvoisier Future 500 in 2009.

As the BAFTA-nominated interviews producer on BBC Newsnight, Sam McAlister has successfully negotiated with everyone from Buckingham Palace and The White House to Facebook and Tesla. With skills honed through more than a decade in the BBC's elite news programmes, she has mastered the art and science of persuasion, as evidenced by her ability to build rapport with people and positively influence them to participate in a news programme that is renowned for its rigour and bite. Exclusives include, most famously, that interview with HRH Prince Andrew — but also interviews with Sheryl Sandberg, Prime Minister Justin Trudeau, President Bill Clinton, Elon Musk, Prime Minister Netanyahu, James Comey, Stormy Daniels, Julian Assange, Trevor Noah, Amy Schumer, and Eric Schmidt — to name a few. She has the inside scoop on what interviews like this say about leadership, reputation, and communication in the modern age and knows how to avoid making terrible mistakes and deal with the media. She also speaks about the art of negotiation — honed over years and years — and “how to convince a Prince.” Described as “indefatigable” and having “silky smooth persuasive skills,” when speaking to groups, McAlister outlines best practices for developing trust and understanding, as well as mistakes to avoid for more effective communication and negotiation in the modern age.

Robert Richman is a culture strategist and was the co-creator of Zappos Insights, an innovative program focused on educating companies on the secrets behind Zappos’ amazing employee culture. Robert built Zappos Insights from a small website to a thriving multi-million dollar business teaching over 25,000 students per year. Through his work, Robert has been helpful for improving the employee culture at hundreds of companies. As one of the world’s authorities on employee culture and customer experience, Robert is a sought-after keynote speaker at conferences around the world and has been hired to teach culture in person at companies like Google, Toyota, and Eli Lilly.

Will Higham is a worldwide authority on future and evolving consumer behaviours. He writes consumer strategy reports, runs management planning and innovation workshops, and speaks on trends. He founded strategic consultancy Next Big Thing in 2002. The company has worked with a wide range of blue chip clients: from BBC to HSBC, Sainsbury’s to Siemens.